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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

67116 Views

18 replies

94 likes

  • 67116 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

132532 Views

69 replies

10 likes

Premium for Family
  • 132532 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

67744 Views

89 replies

4 likes

  • 67744 Views
  • 89 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31qlcxpr2dx7ofyp6dsc

Visitor

250561 Views

154 replies

13 likes

  • 250561 Views
  • 154 replies
  • 13 likes

Solved!! Debit Card Payment Failed

PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...

Casual Listener

Plan Free/Premium Country Singapore Device Pixel 3 XL Operating System Android 10   My Question or Issue I have been trying to subscribe to Spotify premium, and everytime I enter my debit...

Luan

Spotify Star

32542 Views

10 replies

1 likes

card
debit
Debit Card
Payment
Payment Problems
Premium
  • 32542 Views
  • 10 replies
  • 1 likes

Superuser Contribution HBL Debit Mastercard not working in Pakistan

PlanPremiumCountryPakistanDeviceSamsung Galaxy A52sOperating SystemAndroid 12 My Question or IssueI am trying to get the 3 months free promotional offer by spotify for samsung users. I tried to start my subscription with my HBL debit Mastercard and I...

Casual Listener

...amsung users. I tried to start my subscription with my HBL debit Mastercard and I entered everything correctly but I still cannot start the subscription as I get the payment failed error. My card is a...

Smants

Visitor

3361 Views

6 replies

0 likes

debit
HBL
mastercard
Pakistan
Payment Failed
  • 3361 Views
  • 6 replies
  • 0 likes

Solved!! Change payment date

PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...

Newbie

  Plan Premium Country sweden    My Question or Issue   Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (Fo...

diadara

Music Fan

2450 Views

2 replies

0 likes

charge
date
debit
Debit Card
money
Payment
  • 2450 Views
  • 2 replies
  • 0 likes