Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89251 Views
- 54 replies
- 5 likes
- 89251 Views
- 54 replies
- 5 likes
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11208 Views
- 24 replies
- 2 likes
- 11208 Views
- 24 replies
- 2 likes
How do I purchase a Spotify gift card for my friend in Canada?
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still possible to give a Spotify ecards to Canadian resid...
- I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still ...
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- Spotify Star
- 10595 Views
- 5 replies
- 0 likes
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canadaecardGift CardPremiumSpotify
- 10595 Views
- 5 replies
- 0 likes
Free Account add Gift card
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a 3 month Premium tial going and also received a gift card for Christmas. The followin...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 565 Views
- 1 replies
- 0 likes
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free trialGift Cardredeem
- 565 Views
- 1 replies
- 0 likes
Superuser Contribution Redeem page is not working
I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a new gift card because of this issue. will my code ...
- I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a...
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- Spotify Legend
- 2031 Views
- 7 replies
- 0 likes
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Gift Cardredeem
- 2031 Views
- 7 replies
- 0 likes
Superuser Contribution Free trial and Gift Card
I have the 3 month free trial and I got 2 gift cards to add on and pick up when the trial ends, but when I try to enter the info, I get error messages. "Something went wrong" or "Oops, an error occurred". I thought maybe I couldn't add the cards till...
- I have the 3 month free trial and I got 2 gift cards to add on and pick up when the trial ends, but when I try to enter the info, I get error messages. "Something went wrong" or "Oops, an error occur...
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- Spotify Legend
- 5419 Views
- 5 replies
- 0 likes
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free trialGift Card
- 5419 Views
- 5 replies
- 0 likes
Solved!! Changing countries while on an annual subscription
My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving to the US in 3 months. Would he be able to continue us...
- My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving to ...
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- Spotify Star
- 788 Views
- 1 replies
- 0 likes
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canadaGift CardmovingPremiumUS
- 788 Views
- 1 replies
- 0 likes
Superuser Contribution Is it possible to renew my Spotify Premium if I redeemed it using a gift card?
Hello guys,Two months ago, I purchased a 3 month spotify premium gift card. I know I might sound stupid now, but some time later I thought I could take a break from spotify for Tidal 2 month offer. Last time I realised spotify is better and decided t...
- Hello guys, Two months ago, I purchased a 3 month spotify premium gift card. I know I might sound stupid now, but some time later I thought I could take a break from spotify for Tidal 2 month offer....
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- Spotify Legend
- 1226 Views
- 1 replies
- 0 likes
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Gift CardSubscriptions
- 1226 Views
- 1 replies
- 0 likes
Superuser Contribution Can gift cards be redeemed if you moved to a new country from the one where your account was started
My South African bank is offering gift card/voucher to buy a year Premium Spotify subscription for a discounted rate (12 months for the price of 10). I would like to know if it is still allowed for me to redeem this if my Spotify account was STARTED ...
- My South African bank is offering gift card/voucher to buy a year Premium Spotify subscription for a discounted rate (12 months for the price of 10). I would like to know if it is still allowed for m...
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- Spotify Legend
- 878 Views
- 1 replies
- 0 likes
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Gift Cardhow tomoved countryredeemvoucher
- 878 Views
- 1 replies
- 0 likes
Annual Subscription Australia
PlanFree/PremiumCountryAustraliaDeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi Spotify, my subscription just expired which I had as an annual subscription. I'm trying to renew but there doesn't seem to be...
- Plan Free/Premium Country Australia Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi Spotify, my subscription just expired which ...
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- Community Legend
- 3753 Views
- 1 replies
- 1 likes
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annualaustraliaGift CardSubscription
- 3753 Views
- 1 replies
- 1 likes
Solved!! Receipt not sent after redeeming gift card
PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueI just redeemed a 6 month Spotify gift card and it it worked but there were no email about the receipt. I even tried to look in spam but it wasn’t there.
- Plan Premium Country Canada Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue I just redeemed a 6 month Spotify gift card and it it worked but there were no email abo...
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- Spotify Star
- 680 Views
- 3 replies
- 0 likes
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Gift CardPremiumReceipts
- 680 Views
- 3 replies
- 0 likes
Superuser Contribution How to buy a gift card from Mexico for an account in Canada?
Plan: PremiumCountry: Mexico / Canada My Question or Issue My dad lives in Ontario, Canada, and I live in Mexico City, MX. I want to buy a gift card for him, and I'm finding difficulties finding a provider that accepts international payments. Is ther...
- Plan: Premium Country: Mexico / Canada My Question or Issue My dad lives in Ontario, Canada, and I live in Mexico City, MX. I want to buy a gift card for him, and I...
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- Spotify Legend
- 1559 Views
- 1 replies
- 0 likes
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canadaGift Cardmexico
- 1559 Views
- 1 replies
- 0 likes
Superuser Contribution Gifting premium membership in India
Plan: PremiumCountry: India Device: Android/iOS My Question or IssueI want to ask if it is possible to gift Spotify premium membership to a friend for a year using their email ID only?
- Plan: Premium Country: India Device: Android/iOS My Question or Issue I want to ask if it is possible to gift Spotify premium membership to a friend for a year using their em...
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- Moderator
- 25665 Views
- 1 replies
- 2 likes
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Gift Cardpremium membership
- 25665 Views
- 1 replies
- 2 likes
I cant redeem a gift card
PlanFree/PremiumCountryMexico Device(Samsung S8+, HP Pavilon)Operating System(Android Version 9, Windows 10) My Question or IssueHi, i'm from Mexico, today i bought a gift cart of 6 months in the store, but when i tried to redeem the code, showed up ...
- Plan Free/Premium Country Mexico Device (Samsung S8+, HP Pavilon) Operating System (Android Version 9, Windows 10) My Question or Issue Hi, i'm from Mexico, today i bought a gi...
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- Casual Listener
- 1115 Views
- 4 replies
- 0 likes
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Gift Cardissue with Gift Card
- 1115 Views
- 4 replies
- 0 likes
Solved!! Using premium accounts activated from gift cards overseas
PlanPremium from gift cardCountryUK My Question or IssueIf I purchase a gift card in the UK...And that gift card is redeemed against a UK account...Can that gifted premium account then be used overseas, like all other premium accounts?
- Plan Premium from gift card Country UK My Question or Issue If I purchase a gift card in the UK... And that gift card is redeemed against a UK account... Can that gifted premium accoun...
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- Roadie
- 717 Views
- 1 replies
- 0 likes
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Gift CardinternationalPremium
- 717 Views
- 1 replies
- 0 likes
3 month trial and gift card
PlanFree Deviceiphone 10 My Question or Issuehi! My friend gave me this gift card for Spotify and I don’t have premium yet so I want to use it! However I kinda want to use up my 3 free months before using this gift card... should I give my credit car...
- Plan Free Device iphone 10 My Question or Issue hi! My friend gave me this gift card for Spotify and I don’t have premium yet so I want to use it! However I kinda want to use up ...
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- Spotify Star
- 911 Views
- 1 replies
- 0 likes
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Gift CardSubscription
- 911 Views
- 1 replies
- 0 likes
Superuser Contribution Any plans for gift cards in India?
Hello there!Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen?Thanks!
- Hello there! Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen? Thanks!
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- Spotify Legend
- 8235 Views
- 6 replies
- 3 likes
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Gift CardGift CardsindiaSubscription
- 8235 Views
- 6 replies
- 3 likes
Solved!! Gift for international account
Hi, Apologies if this has been asked before.I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tied to the country where you purchased it from.Any suggestion to...
- Hi, Apologies if this has been asked before. I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tie...
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- Spotify Star
- 961 Views
- 3 replies
- 0 likes
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Gift Cardinternational
- 961 Views
- 3 replies
- 0 likes
Gift Spotify to a friend
My Question or IssueHi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. I read that it's possible but can someone tell me how exactly and if i...
- My Question or Issue Hi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. ...
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- Spotify Star
- 723 Views
- 1 replies
- 0 likes
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Gift CardSubscribtion
- 723 Views
- 1 replies
- 0 likes
buy gift card in Ecuador
Country Ecuador Device(iPhone 7)Operating System(iOS 10) My Question or IssueI´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 months.In Ecuador it currently won't be possible to purchase gift cards so I don´t k...
- Country Ecuador Device (iPhone 7) Operating System (iOS 10) My Question or Issue I´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 ...
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- Community Legend
- 2305 Views
- 1 replies
- 0 likes
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EcuadorGift CardPayments
- 2305 Views
- 1 replies
- 0 likes
Solved!! inquiries re: Gift Card for Premium
PlanPremiumCountry CanadaDeviceiphone 6plus and hp laptopOperating Systemios something and windows 10 My Question or Issue I've really wanted to get spotify premium for some time now. I could not connect it to my debit account, however, so I went and...
- Plan Premium Country Canada Device iphone 6plus and hp laptop Operating System ios something and windows 10 My Question or Issue I've really wanted to get spoti...
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- Community Legend
- 1325 Views
- 3 replies
- 0 likes
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Gift CardPremium
- 1325 Views
- 3 replies
- 0 likes
Solved!! Gift card Hong Kong
Hi, I dont have a credit card and I what to upgrade to Premium. I went to Fortress, 7 Eleven and notice that gift card for 12 months Premium is for 576HKD but on your homepage it says 696HKD for 12 months.Do I get 12 months with the gift card? Steven...
- Hi, I dont have a credit card and I what to upgrade to Premium. I went to Fortress, 7 Eleven and notice that gift card for 12 months Premium is for 576HKD but on your homepage it says 696HKD for 12 m...
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- Casual Listener
- 4123 Views
- 2 replies
- 0 likes
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Gift Card
- 4123 Views
- 2 replies
- 0 likes