Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: skip

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Mariia-cz
  • Casual Listener
  • 13431 Views
  • 26 replies
  • 2 likes
  • 13431 Views
  • 26 replies
  • 2 likes

Superuser Contribution Songs skip when mobile app not up.

PlanPremiumCountryUSA Device(iPhone seOperating System(iOS 10, Android Oreo, Windows 10,etc.)I used to be able to play anything and be on other apps. Recently it’s making me keep the mobile app up all the time to play. I searched in a few threads but...

  • Regular
  • Plan Premium Country USA  Device (iPhone se Operating System (iOS 10, Android Oreo, Windows 10,etc.) I used to be able to play anything and be on other apps. Recently it’s making me...
  • Alex
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • Premium
    skip
  • 365 Views
  • 1 replies
  • 0 likes