Topics with Label: Family plan issues

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45677 Views
  • 16 replies
  • 4 likes
  • 45677 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28665 Views
  • 19 replies
  • 2 likes
  • 28665 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20185 Views
  • 6 replies
  • 1 likes
  • 20185 Views
  • 6 replies
  • 1 likes

Changing family subscription

Hi bit of an unusual one. I’m a long term invited member of a family plan, with siblings. I’ve since got married and would like to leave the original family plan and start up a new family plan - for my new family. But I don’t want to lose all the sav...

  • Newbie
  • Hi bit of an unusual one. I’m a long term invited member of a family plan, with siblings. I’ve since got married and would  like to leave the original family plan and start up a new family plan ...
  • Billy-J
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Family plan issues
  • 153 Views
  • 1 replies
  • 0 likes