Topics with Label: very confused

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46046 Views
  • 16 replies
  • 4 likes
  • 46046 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28931 Views
  • 19 replies
  • 2 likes
  • 28931 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20293 Views
  • 6 replies
  • 1 likes
  • 20293 Views
  • 6 replies
  • 1 likes

Charged three times at once for accounts that weren't created-confused

Tonight I was trying to create a spotify + hulu student subscription on my account which was previously a free account. It kept telling me there was another account with my student credientals and I was assuming it meant my email, as I use my student...

  • Newbie
  • Tonight I was trying to create a spotify + hulu student subscription on my account which was previously a free account. It kept telling me there was another account with my student credientals and I ...
  • LeoRager
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • PLEASE HELP
    very confused
    w
    want my money back
  • 224 Views
  • 1 replies
  • 0 likes