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Topics with Label: account not updating

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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

Anonymous_Saiyan

Visitor

75335 Views

20 replies

100 likes

  • 75335 Views
  • 20 replies
  • 100 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

140302 Views

69 replies

10 likes

Premium for Family
  • 140302 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

80737 Views

89 replies

4 likes

  • 80737 Views
  • 89 replies
  • 4 likes

Superuser Contribution I'm being charged for Premium even though I joined my partner's Duo Mix account.

Recently, my partner upgraded to a Duo account for us. He sent me the invite which I accepted and joined, but when I am on the app on my iPhone, my account just says premium. I was charged 2 days ago for a premium account, so we are essentially doubl...

Casual Listener

Recently, my partner upgraded to a Duo account for us. He sent me the invite which I accepted and joined, but when I am on the app on my iPhone, my account just says premium.   I was charged 2...

Mihail

Spotify Legend

4750 Views

4 replies

0 likes

account not updating
Duo Mix
Premium Duo
  • 4750 Views
  • 4 replies
  • 0 likes