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Topics with Label: Spotify premium problem

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72704 Views

31 replies

2 likes

Account
  • 72704 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157314 Views

69 replies

10 likes

Premium for Family
  • 157314 Views
  • 69 replies
  • 10 likes

Solved!!Superuser Contribution Your premium have been stopped and always you open the app music stop. I still have Duo Plan

PlanDUO PREMIUM CountryFINLAND DeviceSamsung Galaxy S22 Ultra 5G Operating SystemAndroid 13 My Question or IssueI have been 7 years continously premium member and now my card details got old and payment didn't go.I didn't update card details before w...

Casual Listener

Plan DUO PREMIUM  Country FINLAND  Device Samsung Galaxy S22 Ultra 5G  Operating System Android 13   My Question or Issue I have been 7 years continously premium member ...

Tonza

Casual Listener

902 Views

3 replies

0 likes

"ISSUE"
Family payment
Premium Duo
Spotify premium problem
stopped working
  • 902 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't order a subscription

Yesterday I was trying to register into the 2 free months of premium membership for new members, but for some reason every time I try to insert my card info I get the message of "Something going wrong". When I try by just inserting the info on Spotif...

Casual Listener

Yesterday I was trying to register into the 2 free months of premium membership for new members, but for some reason every time I try to insert my card info I get the message of "Something going wron...

Ivan

Spotify Legend

845 Views

3 replies

0 likes

Spotify Premium
Spotify premium problem
  • 845 Views
  • 3 replies
  • 0 likes

I feel bu**hurt, I can't get offer price for premium for the silliest reason.

PlanFree/PremiumCountryIndiaDevice(Macbook Pro 2017)Operating System(MacOS Catalina) My Question or IssueSo in India, there is an offer price on Spotify premium plan(prepaid)- 699 bucks for a year instead of 1189.I came across this info on my phone o...

Newbie

Plan Free/Premium Country India Device (Macbook Pro 2017) Operating System (MacOS Catalina)   My Question or Issue So in India, there is an offer price on Spotify premium plan(prepaid)...

Jose_M

Spotify Star

1486 Views

1 replies

0 likes

Indian
offer
Spotify premium problem
  • 1486 Views
  • 1 replies
  • 0 likes

Solved!! Not eligible for a promo

PlanPremiumCountry Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueBeen paying spotify premium via card, but for this month i would like to pay via mobile promo, but it says that im not eligible for that offer

Casual Listener

Plan Premium Country  Philippines  Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue Been paying spotify premium via card, but for this month i w...

Lorencio

Casual Listener

939 Views

2 replies

0 likes

Not eligible
Premium features disabled
Spotify premium problem
  • 939 Views
  • 2 replies
  • 0 likes