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Topics with Label: save

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

125781 Views

69 replies

9 likes

Premium for Family
  • 125781 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

51606 Views

87 replies

2 likes

  • 51606 Views
  • 87 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

222906 Views

139 replies

12 likes

  • 222906 Views
  • 139 replies
  • 12 likes

Solved!! Does cancelling premium makes you loose saved music or playlist ?

Hello everyone,I used to be on a family plan and I'm gonna change this to a basic plan for the moment, maybe I'll go back to family plan in a while and I have two questions:- will I loose my saved musics ?- will I loose my playlists ?If so, is there ...

Casual Listener

Hello everyone, I used to be on a family plan and I'm gonna change this to a basic plan for the moment, maybe I'll go back to family plan in a while and I have two questions: - will I loose my save...

Emilia_8

Community Legend

2790 Views

4 replies

0 likes

Premium
save
  • 2790 Views
  • 4 replies
  • 0 likes

Superuser Contribution Country Change Wont Save

Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when I go back to check my account, it still says US, n...

Newbie

Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when...

Katerina

Spotify Legend

1501 Views

1 replies

0 likes

save
university
  • 1501 Views
  • 1 replies
  • 0 likes