Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: credit

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 12169 Views
  • 24 replies
  • 2 likes
  • 12169 Views
  • 24 replies
  • 2 likes

How to suscribe without credit card?

Hello! I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 100$ I only get to pay with credit card... which i don’t have....

  • Casual Listener
  • ...00$ I only get to pay with credit card... which i don’t have. Im not going to roll with free account so im asking for alternative payment option (paypal balance worked well... 😕) or suggestion for o...
  • Billy-J
  • Spotify Star
  • 1332 Views
  • 5 replies
  • 0 likes
  • credit
    Payment
    paypal
    Premium
  • 1332 Views
  • 5 replies
  • 0 likes

Solved!! Payment method change

Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...

  • Casual Listener
  • Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have?  Will I be able to use it a...
  • kirashi
  • Community Legend
  • 1210 Views
  • 3 replies
  • 0 likes
  • card
    credit
    method
    Payment
    prepaid
  • 1210 Views
  • 3 replies
  • 0 likes