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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76313 Views
  • 27 replies
  • 5 likes
  • 76313 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43384 Views
  • 19 replies
  • 2 likes
  • 43384 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31416 Views
  • 17 replies
  • 3 likes
  • 31416 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Problem in payment to renew subscription

PlanPremium FamilyCountrySpainDevice(Xiaomi Redmi + HP laptop)Operating SystemWindows 10 My Question or Issue Hello everyone, thank you very much, I think it is a frequent problem: a few days ago I received the typical message "we could not renew you...

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  • Casual Listener
  • Plan Premium Family Country Spain Device (Xiaomi Redmi + HP laptop) Operating System Windows 10   My Question or Issue   Hello everyone, thank you very much,   I think it ...
  • CarlosE
  • Moderator
  • 1779 Views
  • 12 replies
  • 0 likes
  • paymen
    renew subscription
  • 1779 Views
  • 12 replies
  • 0 likes