Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi all, I was looking at Deezer and Spotify. I noticed that Deezer offer a yearly plan, which seems like a very attractive offer. Unfortunately Spotify does not offer a yearly plan, or I cannot find the yearly plan on Spotify. Does Spotify have a yea...
PlanFree/PremiumCountryAustraliaDeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi Spotify, my subscription just expired which I had as an annual subscription. I'm trying to renew but there doesn't seem to be...
PlanPremiumCountryUK DeviceSamsungOperating SystemAndroid My Question or IssueFor the last 2 years I have purchased a Spotify Premium subscription in advance with 12 months for the price of 10. I would like to do this again, can you tell me how pleas...
Friends, I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20-Jan 19th, or if the $99 special will BEGIN starting Jan 20t...
I wanna pay for the house family plan as part of a Christmas gift, does anyone know can you make it an annual payment like the Spotify solo premium accounts?