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Topics with Label: Double Charged

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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148112 Views

69 replies

10 likes

Premium for Family
  • 148112 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93611 Views

89 replies

4 likes

  • 93611 Views
  • 89 replies
  • 4 likes

Superuser Contribution Double billed since 2018 - refund demanded

PlanPremiumCountryUKDeviceMacbook Pro 2020 modelOperating SystemMacOS My Question or IssueWe have just discovered that we have been paying twice for Spotify premium since October of 2018! We only discovered this when we contacted the help desk to ask...

Casual Listener

Plan Premium Country UK Device Macbook Pro 2020 model Operating System MacOS   My Question or Issue We have just discovered that we have been paying twice for Spotify premium since Oct...

nmcbennett

Casual Listener

536 Views

2 replies

0 likes

Double Charged
overpaid
Refund Requested
  • 536 Views
  • 2 replies
  • 0 likes

Superuser Contribution Being Double Charged for Premium Student Account

PlanPremium StudentCountryIndonesia My Question or IssueHello, I am using premium student subscription.I am being double charged.I only have one account.Per month on the 24th will always be invoiced and automatically pay using my credit card, but for...

Visitor

Plan Premium Student Country Indonesia   My Question or Issue Hello, I am using premium student subscription. I am being double charged. I only have one account. Per month on the 24th w...

Ivan

Spotify Legend

714 Views

1 replies

0 likes

Double Charged
Premium Student
Subscription
  • 714 Views
  • 1 replies
  • 0 likes

Charged for premium and premium family

PlanPremium FamilyCountry CanadaDevicePixel 2Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, which would renew on 1/31/2019. On 1/2/2019 I upgraded to premium for family and was charged $14....

Newbie

  Plan Premium Family Country  Canada Device Pixel 2 Operating System   My Question or Issue   I was charged the $9.99/mth fee on 12/31/2018 for my premium account, whi...

Billy-J

Spotify Star

564 Views

1 replies

0 likes

Double billed
Double Charged
Premium accounts
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have been charged twice for a second time in a row

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...

Newbie

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...

Daisy

Spotify Legend

605 Views

1 replies

0 likes

double
Double billed
Double Charge
Double Charged
Double payments
Payment
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel Monthly Payment for Premium

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...

Casual Listener

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...

meahtenoha

Spotify

961 Views

4 replies

0 likes

Double Charged
premium subscription
  • 961 Views
  • 4 replies
  • 0 likes

$100/12 months Subscription Model ($20 off)

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...

Casual Listener

Hello, I already have Premium subscription with monthly payment of $9.99 + tax,  but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium.&nb...

user-removed

Not applicable

1027 Views

3 replies

1 likes

Double Charged
premium subscription
  • 1027 Views
  • 3 replies
  • 1 likes

Payment Isn't Taking

I recently graduated college and got an email that my supscription would automatically change to regular subscription. I didn't have the money to pay for my scbscriptions so I stopped because I knew I could just pay the backpayment later. So, I get m...

Newbie

I recently graduated college and got an email that my supscription would automatically change to regular subscription. I didn't have the money to pay for my scbscriptions so I stopped because I knew ...

1079 Views

0 replies

0 likes

Back pay
Double Charged
Student discount USA
  • 1079 Views
  • 0 replies
  • 0 likes