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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73105 Views
31 replies
2 likes
Moderator
121047 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157650 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308578 Views
171 replies
13 likes
PlanPremiumCountryUKDeviceMacbook Pro 2020 modelOperating SystemMacOS My Question or IssueWe have just discovered that we have been paying twice for Spotify premium since October of 2018! We only discovered this when we contacted the help desk to ask...
Plan Premium Country UK Device Macbook Pro 2020 model Operating System MacOS My Question or Issue We have just discovered that we have been paying twice for Spotify premium since Oct...
Casual Listener
585 Views
2 replies
0 likes
PlanPremium StudentCountryIndonesia My Question or IssueHello, I am using premium student subscription.I am being double charged.I only have one account.Per month on the 24th will always be invoiced and automatically pay using my credit card, but for...
Plan Premium Student Country Indonesia My Question or Issue Hello, I am using premium student subscription. I am being double charged. I only have one account. Per month on the 24th w...
Spotify Legend
745 Views
1 replies
0 likes
PlanPremium FamilyCountry CanadaDevicePixel 2Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, which would renew on 1/31/2019. On 1/2/2019 I upgraded to premium for family and was charged $14....
Plan Premium Family Country Canada Device Pixel 2 Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, whi...
Spotify Star
591 Views
1 replies
0 likes
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...
Spotify Legend
621 Views
1 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...
Spotify
1009 Views
4 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium.&nb...
Not applicable
1134 Views
3 replies
1 likes
I recently graduated college and got an email that my supscription would automatically change to regular subscription. I didn't have the money to pay for my scbscriptions so I stopped because I knew I could just pay the backpayment later. So, I get m...
I recently graduated college and got an email that my supscription would automatically change to regular subscription. I didn't have the money to pay for my scbscriptions so I stopped because I knew ...
1113 Views
0 replies
0 likes
