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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83597 Views
  • 30 replies
  • 5 likes
  • 83597 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45683 Views
  • 19 replies
  • 3 likes
  • 45683 Views
  • 19 replies
  • 3 likes

Subscription

I was on the Spotify '3 month trial for 99p' and i need to cancel it before it starts to charge me full price, although i logged out of that account and don't know what email or password i used to set it up... So obviously i cant get in and cancel th...

  • Casual Listener
  •   I was on the Spotify '3 month trial for 99p' and i need to cancel it before it starts to charge me full price, although i logged out of that account and don't know what email or password i us...
  • OneByBoo
  • Rising Star 4
  • 411 Views
  • 3 replies
  • 0 likes
  • Account
    Account Name
    login issue
    Subscription
  • 411 Views
  • 3 replies
  • 0 likes