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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 75959 Views
  • 27 replies
  • 5 likes
  • 75959 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43303 Views
  • 19 replies
  • 2 likes
  • 43303 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31315 Views
  • 17 replies
  • 3 likes
  • 31315 Views
  • 17 replies
  • 3 likes

Device list not showing up

I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my car speaker system. After a recent upgrade, the device menu acros...

  • Casual Listener
  • I'm a new Spotify user and recently started an individual Premium trial.  Right after I started it, Spotify on iOS had no difficulty seeing my "devices"  including a Sonos speaker and my c...
  • Mmmmisha
  • Casual Listener
  • 444 Views
  • 1 replies
  • 0 likes
  • device
  • 444 Views
  • 1 replies
  • 0 likes