Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: miscancelation

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

124448 Views

69 replies

9 likes

Premium for Family
  • 124448 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

-HOZZER-

Casual Listener

46369 Views

83 replies

2 likes

  • 46369 Views
  • 83 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

218820 Views

139 replies

12 likes

  • 218820 Views
  • 139 replies
  • 12 likes

Superuser Contribution spotify cut my subscrition without any notice while I am still paying

I don't kow why Spotify cut my service from me and my family without further notice. The only change I made was to change my internet provider. What can I do to fix that?

Newbie

I don't kow why Spotify cut my service from me and my family without further notice. The only change I made was to change my internet provider.   What can I do to fix that?    

AndyJoel

Spotify Legend

360 Views

1 replies

0 likes

miscancelation
  • 360 Views
  • 1 replies
  • 0 likes