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Topics with Label: Premium accounts

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11240 Views
  • 24 replies
  • 2 likes
  • 11240 Views
  • 24 replies
  • 2 likes

Solved!!Superuser Contribution Got an (audio) ad from Spotify despite premium

PlanPremiumCountryRomaniaDeviceDesktop appOperating SystemWindows 10 I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called something like "Brandon &". It was not an embedded ad, it came from Spotify,...

  • Newbie
  • Plan Premium Country Romania Device Desktop app Operating System Windows 10   I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called so...
  • splambob
  • Casual Listener
  • 15167 Views
  • 23 replies
  • 10 likes
  • podcast
    Premium accounts
  • 15167 Views
  • 23 replies
  • 10 likes

Charged for premium and premium family

PlanPremium FamilyCountry CanadaDevicePixel 2Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, which would renew on 1/31/2019. On 1/2/2019 I upgraded to premium for family and was charged $14....

  • Newbie
  •   Plan Premium Family Country  Canada Device Pixel 2 Operating System   My Question or Issue   I was charged the $9.99/mth fee on 12/31/2018 for my premium account, whi...
  • Billy-J
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Double billed
    Double Charged
    Premium accounts
  • 396 Views
  • 1 replies
  • 0 likes

Premium account not recognized

PlanPremiumCountryUSADeviceGoogle Pixel & Google homeOperating SystemAndroid My Question or Issue Hi - I have a premiun account and I have been having issues to get google home to play songs in my account even though they are linked. I just went into...

  • Regular
  •   Plan Premium Country USA Device Google Pixel & Google home Operating System Android   My Question or Issue  Hi - I have a premiun account and I have been having issues...
  • Billy-J
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Account subscription
    Premium accounts
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Does Spotify still do a Spotify One Plus One account?

I'm leaving my family Premium group but want to set up a new Premium acount for myself and my partner at our new home. Is there a Spotify One Plus One option? Or would be have to go the whole hog and get a new 'family' subscription (even tho' there's...

  • Casual Listener
  • I'm leaving my family Premium group but want to set up a new Premium acount for myself and my partner at our new home. Is there a Spotify One Plus One option? Or would be have to go the whole hog and...
  • pollyhubner1
  • Casual Listener
  • 914 Views
  • 2 replies
  • 0 likes
  • Premium accounts
  • 914 Views
  • 2 replies
  • 0 likes