Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium accounts

Labels

Forum Posts

Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

76626 Views

31 replies

2 likes

Account
  • 76626 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Iva

Moderator

160297 Views

71 replies

10 likes

Premium for Family
  • 160297 Views
  • 71 replies
  • 10 likes

Solved!!Superuser Contribution Got an (audio) ad from Spotify despite premium

PlanPremiumCountryRomaniaDeviceDesktop appOperating SystemWindows 10 I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called something like "Brandon &". It was not an embedded ad, it came from Spotify,...

Newbie

Plan Premium Country Romania Device Desktop app Operating System Windows 10   I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called so...

splambob

Casual Listener

21582 Views

23 replies

10 likes

podcast
Premium accounts
  • 21582 Views
  • 23 replies
  • 10 likes

Charged for premium and premium family

PlanPremium FamilyCountry CanadaDevicePixel 2Operating System My Question or Issue I was charged the $9.99/mth fee on 12/31/2018 for my premium account, which would renew on 1/31/2019. On 1/2/2019 I upgraded to premium for family and was charged $14....

Newbie

  Plan Premium Family Country  Canada Device Pixel 2 Operating System   My Question or Issue   I was charged the $9.99/mth fee on 12/31/2018 for my premium account, whi...

Billy-J

Spotify Star

596 Views

1 replies

0 likes

Double billed
Double Charged
Premium accounts
  • 596 Views
  • 1 replies
  • 0 likes

Premium account not recognized

PlanPremiumCountryUSADeviceGoogle Pixel & Google homeOperating SystemAndroid My Question or Issue Hi - I have a premiun account and I have been having issues to get google home to play songs in my account even though they are linked. I just went into...

Regular

  Plan Premium Country USA Device Google Pixel & Google home Operating System Android   My Question or Issue  Hi - I have a premiun account and I have been having issues...

Billy-J

Spotify Star

694 Views

1 replies

0 likes

Account subscription
Premium accounts
  • 694 Views
  • 1 replies
  • 0 likes

Solved!! Does Spotify still do a Spotify One Plus One account?

I'm leaving my family Premium group but want to set up a new Premium acount for myself and my partner at our new home. Is there a Spotify One Plus One option? Or would be have to go the whole hog and get a new 'family' subscription (even tho' there's...

Casual Listener

I'm leaving my family Premium group but want to set up a new Premium acount for myself and my partner at our new home. Is there a Spotify One Plus One option? Or would be have to go the whole hog and...

pollyhubner1

Casual Listener

1306 Views

2 replies

0 likes

Premium accounts
  • 1306 Views
  • 2 replies
  • 0 likes