Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when I go back to check my account, it still says US, n...
Newbie
...hen I go back to check my account, it still says US, no matter how many times I change it. I want the student discount, but it will only give me colleges in the US and not the UK, even though my university...
Katerina
Spotify Legend
1604 Views
1 replies
0 likes
Hi there!This september I'll be starting my bachelor's degree on the 'Zürcher Hochschule der Künste (ZHdK)' in Switzerland. I wanted to check out the student discount, but unfortunately the university isn't listed there. Anyone knows where I can sugg...
Casual Listener
Hi there! This september I'll be starting my bachelor's degree on the 'Zürcher Hochschule der Künste (ZHdK)' in Switzerland. I wanted to check out the student discount, but unfortunately the university...
meganh007
Community Legend
820 Views
1 replies
0 likes