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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76606 Views
  • 27 replies
  • 5 likes
  • 76606 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43467 Views
  • 19 replies
  • 2 likes
  • 43467 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31514 Views
  • 17 replies
  • 3 likes
  • 31514 Views
  • 17 replies
  • 3 likes

Podcast commercials

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI understand with podcasts that it is norm for podcasts that originate from organizations other th...

  • Regular
  • ...nderstand with podcasts that it is norm for podcasts that originate from organizations other than Spotify to contain commercials. I'm listening to a "Spotify original podcast" called "case 63". I have a p...
  • Luan
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • advertisement
    Commercial
    podcast
  • 110 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Got an (audio) ad from Spotify despite premium

PlanPremiumCountryRomaniaDeviceDesktop appOperating SystemWindows 10 I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called something like "Brandon &". It was not an embedded ad, it came from Spotify,...

  • Newbie
  • Plan Premium Country Romania Device Desktop app Operating System Windows 10   I was listening to the Joe Rogan's podcast and got an (audio) ad mid-podcast for another podcast, called s...
  • splambob
  • Casual Listener
  • 12810 Views
  • 23 replies
  • 10 likes
  • Ad
    podcast
    Premium accounts
  • 12810 Views
  • 23 replies
  • 10 likes

Superuser Contribution Subscription Podcasts

PlanPremiumCountryUKDeviceS9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there a way to listen to subscription podcasts. I recently subscribed to a paid podcast which supplied a link to cut and paste into a pod cas...

  • Casual Listener
  • Plan Premium Country UK Device S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Is there a way to listen to subscription podcasts. I r...
  • Alex
  • Moderator
  • 3162 Views
  • 3 replies
  • 1 likes
  • podcast
    Subscription
  • 3162 Views
  • 3 replies
  • 1 likes

Superuser Contribution Ads in Podcasts even with Premium

PlanPremium CountryGermany DeviceMacbook Pro Operating SystemOSX I've started to listen to the "We're Alive" Podcast and there is something weird happening. In the begining of each episode I get one ad that doesn't show any banner or info in the Spot...

  • Casual Listener
  • Plan Premium   Country Germany    Device Macbook Pro   Operating System OSX   I've started to listen to the "We're Alive" Podcast and there is something weird h...
  • user-removed
  • Not applicable
  • 12175 Views
  • 9 replies
  • 33 likes
  • ads
    podcast
    Premium
  • 12175 Views
  • 9 replies
  • 33 likes