Topics with Label: I need some help

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45502 Views
  • 16 replies
  • 4 likes
  • 45502 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28609 Views
  • 19 replies
  • 2 likes
  • 28609 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20166 Views
  • 6 replies
  • 1 likes
  • 20166 Views
  • 6 replies
  • 1 likes

Student Discount Charges

I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am a University Student. So my question is, if I now ...

  • Newbie
  • I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am...
  • bjja123
  • Composer
  • 148 Views
  • 1 replies
  • 0 likes
  • I need some help
    Payment
  • 148 Views
  • 1 replies
  • 0 likes