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Topics with Label: Credit Card Update

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61629 Views
  • 25 replies
  • 5 likes
  • 61629 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36733 Views
  • 19 replies
  • 2 likes
  • 36733 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28021 Views
  • 16 replies
  • 3 likes
  • 28021 Views
  • 16 replies
  • 3 likes

Superuser Contribution Changed credit card info and got charged 10BRL

I changed my credit card info on my account and got charged 10BRL on the new card (that's about 2.50USD). I read that spotify charges 0.00USD, or 0.01USD to confirm that the card exists, but why did I get charged way more than that?

  • Newbie
  • I changed my credit card info on my account and got charged 10BRL on the new card (that's about 2.50USD). I read that spotify charges 0.00USD, or 0.01USD to confirm that the card exists, but why did ...
  • SergioDavid
  • Roadie
  • 528 Views
  • 1 replies
  • 1 likes
  • charged
    Credit Card Update
  • 528 Views
  • 1 replies
  • 1 likes

Superuser Contribution Update Credit Card for Yearly Premium Subscription

I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...

  • Casual Listener
  • I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
  • Alfredo
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Credit Card Update
    Payment
    Premium
  • 263 Views
  • 1 replies
  • 0 likes