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Topics with Label: Credit Card Update

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83786 Views
  • 30 replies
  • 5 likes
  • 83786 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45728 Views
  • 19 replies
  • 3 likes
  • 45728 Views
  • 19 replies
  • 3 likes

Superuser Contribution Changed credit card info and got charged 10BRL

I changed my credit card info on my account and got charged 10BRL on the new card (that's about 2.50USD). I read that spotify charges 0.00USD, or 0.01USD to confirm that the card exists, but why did I get charged way more than that?

  • Newbie
  • I changed my credit card info on my account and got charged 10BRL on the new card (that's about 2.50USD). I read that spotify charges 0.00USD, or 0.01USD to confirm that the card exists, but why did ...
  • SergioDavid
  • Roadie
  • 584 Views
  • 1 replies
  • 1 likes
  • Credit Card Update
  • 584 Views
  • 1 replies
  • 1 likes

Superuser Contribution Update Credit Card for Yearly Premium Subscription

I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...

  • Casual Listener
  • I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
  • Alfredo
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • Credit Card Update
    Payment
    Premium
  • 319 Views
  • 1 replies
  • 0 likes