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Topics with Label: Payment Update

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

70775 Views

31 replies

2 likes

Account
  • 70775 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

156014 Views

69 replies

10 likes

Premium for Family
  • 156014 Views
  • 69 replies
  • 10 likes

Can't change my country (United States of America not available)

PlanPremiumCountryUnited States of AmericaDeviceNitro 5 Ryzen, Pixel 6aOperating SystemAndroid, Windows 11 My Question or IssueHello,I would like to change my account's country (I used to live in Guatemala, but now I live in the United States of Amer...

Newbie

  Plan Premium Country United States of America Device Nitro 5 Ryzen, Pixel 6a Operating System Android, Windows 11   My Question or Issue Hello, I would like to change my accou...

Maxim

Spotify Star

471 Views

1 replies

0 likes

Account
Payment
Payment Update
  • 471 Views
  • 1 replies
  • 0 likes

Subscription

Plan/PremiumCountry India DeviceVIVO1814 My Question or IssueI have been charged 389 for 3 months through UPI but still sotify is not showing any type of subscription

Visitor

Plan/Premium Country India   Device VIVO1814     My Question or Issue I have been charged 389 for 3 months through UPI but still sotify is not showing any type of subscription ...

Billy-J

Spotify Star

631 Views

1 replies

0 likes

Payment Problems
Payment Update
  • 631 Views
  • 1 replies
  • 0 likes

Solved!! Payment Update

PlanPremiumCountryBrazilMy Question or IssueI recently updated my payment method and was charged a charge on my credit card in the amount of R$ 10 BRL. I wonder if I'll get a refund for this amount or a subscription discount next month.

Newbie

Plan Premium Country Brazil My Question or Issue I recently updated my payment method and was charged a charge on my credit card in the amount of R$ 10 BRL. I wonder if I'll get a refund for thi...

Bittencourt

Spotify Star

678 Views

1 replies

0 likes

Payment Update
  • 678 Views
  • 1 replies
  • 0 likes