Help Wizard

Step 1

NEXT STEP

Topics with Label: Payment Update

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5086 Views
  • 23 replies
  • 2 likes
  • 5086 Views
  • 23 replies
  • 2 likes

Can't change my country (United States of America not available)

PlanPremiumCountryUnited States of AmericaDeviceNitro 5 Ryzen, Pixel 6aOperating SystemAndroid, Windows 11 My Question or IssueHello,I would like to change my account's country (I used to live in Guatemala, but now I live in the United States of Amer...

  • Newbie
  •   Plan Premium Country United States of America Device Nitro 5 Ryzen, Pixel 6a Operating System Android, Windows 11   My Question or Issue Hello, I would like to change my accou...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Payment
    Payment Update
  • 152 Views
  • 1 replies
  • 0 likes

Subscription

Plan/PremiumCountry India DeviceVIVO1814 My Question or IssueI have been charged 389 for 3 months through UPI but still sotify is not showing any type of subscription

  • Visitor
  • Plan/Premium Country India   Device VIVO1814     My Question or Issue I have been charged 389 for 3 months through UPI but still sotify is not showing any type of subscription ...
  • Billy-J
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Payment Problems
    Payment Update
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Payment Update

PlanPremiumCountryBrazilMy Question or IssueI recently updated my payment method and was charged a charge on my credit card in the amount of R$ 10 BRL. I wonder if I'll get a refund for this amount or a subscription discount next month.

  • Newbie
  • Plan Premium Country Brazil My Question or Issue I recently updated my payment method and was charged a charge on my credit card in the amount of R$ 10 BRL. I wonder if I'll get a refund for thi...
  • Bittencourt
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Payment Update
  • 375 Views
  • 1 replies
  • 0 likes