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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45991 Views
  • 16 replies
  • 4 likes
  • 45991 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20268 Views
  • 6 replies
  • 1 likes
  • 20268 Views
  • 6 replies
  • 1 likes

Can’t start my subscription

PlanPremiumCountrySwitzerland DeviceiPhone 11Operating SystemIOS 14 My Question or IssueI wanted to get the premium subscription, so I bought my self a Spotify gift card. I went on to the site and redeemed the code. After I did that I wanted to subsc...

  • Casual Listener
  • ...ift card. I went on to the site and redeemed the code. After I did that I wanted to subscribe but the only payment methods listed were with a credit card or paypal. Now I don’t know how to actually u...
  • Maxim
  • Spotify Star
  • 310 Views
  • 3 replies
  • 1 likes
  • code
    not working
    Subscribe
    Subscription
  • 310 Views
  • 3 replies
  • 1 likes

Gifted digital code, cant use due to postal code

Just recently today I was given a code for 1 month of Spot premium. I went to enter the code when it asked for a postal code. I used the only 2 postal codes that I used in my life and both said invalid error. When I go to my profile, I do not see an ...

  • Casual Listener
  • Just recently today I was given a code for 1 month of Spot premium. I went to enter the code when it asked for a postal code. I used the only 2 postal codes that I used in my life and both said i...
  • Billy-J
  • Spotify Star
  • 372 Views
  • 5 replies
  • 0 likes
  • code
    digital
    gift
    postal
  • 372 Views
  • 5 replies
  • 0 likes

Problem with Premium's activation

Hello! I bought a one-month code with a special promotion (https://www.spotify-18app.com/ this one, is an exclusive thing), reedemed it and all, but both on my phone and on my pc the notification about the payment method (https://postimg.org/image/yw...

  • Casual Listener
  • Hello! I bought a one-month code with a special promotion (https://www.spotify-18app.com/ this one, is an exclusive thing), reedemed it and all, but both on my phone and on my pc the notification a...
  • 167 Views
  • 0 replies
  • 0 likes
  • code
    Premium
  • 167 Views
  • 0 replies
  • 0 likes

Deutsche Post premium code (german)

Habe mir ein Spotify code von der Deutschen Post für 10 Euro gekauft .Nun möchte ich unter www.Spotify/redeem.com einlösen doch der code wird als ungültig angezeigt

  • Newbie
  • Habe mir ein Spotify code von der Deutschen Post für 10 Euro gekauft .Nun möchte ich unter www.Spotify/redeem.com einlösen doch der code wird als ungültig angezeigt
  • 262 Views
  • 0 replies
  • 0 likes
  • code
  • 262 Views
  • 0 replies
  • 0 likes