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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146380 Views

69 replies

10 likes

Premium for Family
  • 146380 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91973 Views

89 replies

4 likes

  • 91973 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution New account created with already taken email

PlanPremium/StudentCountrySweden My Question or IssueI clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also create a new account which I at first did not notice.I then went on and a...

Newbie

Plan Premium/Student Country Sweden   My Question or Issue I clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also creat...

Mihail

Spotify Legend

879 Views

1 replies

0 likes

Subscribtion
  • 879 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puede canjear mi tarjeta de regalo

Desde hace dias que no puedo activar mi tarjeta de regalo, siempre me dice que hay un error al momento de hacerlo. Adjunto imagen.PlanFreePaisMexicoDispositivoLaptop y Nokia 3.1 PlusSOWindows 10 y Android 10

Newbie

Desde hace dias que no puedo activar mi tarjeta de regalo, siempre me dice que hay un error al momento de hacerlo. Adjunto imagen. Plan Free Pais Mexico Dispositivo Laptop y Nokia 3.1 Plus SO ...

Xenia

Moderator

1266 Views

3 replies

0 likes

Premium
Subscribtion
Suscripción
trouble
  • 1266 Views
  • 3 replies
  • 0 likes

Superuser Contribution I got charged twice last month

Hi, I switched my payment method in March from credit card to PayPal. It seems that some kind of mistake happened on your side because I got charged on PayPal and credit card. The thing is that I cancelled my credit card last month and I just found o...

Casual Listener

Hi,   I switched my payment method in March from credit card to PayPal. It seems that some kind of mistake happened on your side because I got charged on PayPal and credit card. The thing is t...

propa_surf

Casual Listener

1034 Views

3 replies

0 likes

Subscribtion
  • 1034 Views
  • 3 replies
  • 0 likes

Double charged

I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have paid for the service twice. My fault for not entirely ...

Casual Listener

I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have pai...

osornios

Spotify Star

679 Views

3 replies

0 likes

Subscribtion
  • 679 Views
  • 3 replies
  • 0 likes

Gift Spotify to a friend

My Question or IssueHi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. I read that it's possible but can someone tell me how exactly and if i...

Visitor

  My Question or Issue Hi, guys   I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. ...

Jose_M

Spotify Star

980 Views

1 replies

0 likes

Gift Card
Subscribtion
  • 980 Views
  • 1 replies
  • 0 likes

I tried to get the 3 months for $9.99 offer but it says I am not eligible for the offer

PlanFree/PremiumCountry United States DeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country  United States  Device iPhone 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mantisentil

Community Legend

1916 Views

4 replies

0 likes

Premium 3 Month Trial
Subscribtion
  • 1916 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to pay with debit card - wrong country error

PlanPremiumCountry Sweden My Question or Issue I'm trying to continue my subscription but when I put my card details in I get an error saying the card does not match my country The cards billing address is in Sweden as is my account The card is issue...

Newbie

Plan Premium Country  Sweden  My Question or Issue  I'm trying to continue my subscription but when I put my card details in I get an error saying the card does not match my count...

Guido

Spotify Legend

723 Views

1 replies

0 likes

Debit Card
Subscribtion
  • 723 Views
  • 1 replies
  • 0 likes

Subscription went up from £9.99 to £15.99 without notice!!! Help!

Hi folks! My subscription just went up from £9.99 to £15.99 without notice. What's that all about? I'm really upset. Please help... PlanPremiumCountryUK

Regular

Hi folks!   My subscription just went up from £9.99 to £15.99 without notice. What's that all about? I'm really upset. Please help...   Plan Premium Country UK    

7Surf7

Regular

1894 Views

6 replies

1 likes

Account
Payment Problems
Subscribtion
support
  • 1894 Views
  • 6 replies
  • 1 likes

Can I pay Premium with "Current Account"? (Not with Credit Card)

I just would like to know if I can pay the subscription to Premium with my Current Account number, the reason is to domicile a bank payment (for some personal benefits).I don't want to pay with card number because it doesn't count on the banc require...

Newbie

I just would like to know if I can pay the subscription to Premium with my Current Account number, the reason is to domicile a bank payment (for some personal benefits). I don't want to pay with car...

442 Views

0 replies

0 likes

Current Account
Premium
Subscribtion
  • 442 Views
  • 0 replies
  • 0 likes

I got spotify prem with a gift card and now I can't subscribe to normal spotify monthly

Hello,I used a spotify premium gift card 1 month ago and in 2 days or so my prem will expire. But I want to keep my prem monthy. But when I click on the "change or cancel" in /account/subscription/ page it does nothing but just refreshing the page.Th...

Newbie

...hat can I do? I also supposedly  I recall seeing monthly subscribtion for normal premium and putting my card info pressed start premium. It instantly sent me to completion page and I thought I've d...

589 Views

0 replies

0 likes

Premium
Subscribtion
  • 589 Views
  • 0 replies
  • 0 likes