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Topics with Label: Subscribtion

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5054 Views
  • 23 replies
  • 2 likes
  • 5054 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution New account created with already taken email

PlanPremium/StudentCountrySweden My Question or IssueI clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also create a new account which I at first did not notice.I then went on and a...

  • Newbie
  • Plan Premium/Student Country Sweden   My Question or Issue I clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also creat...
  • Mihail
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Subscribtion
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puede canjear mi tarjeta de regalo

Desde hace dias que no puedo activar mi tarjeta de regalo, siempre me dice que hay un error al momento de hacerlo. Adjunto imagen.PlanFreePaisMexicoDispositivoLaptop y Nokia 3.1 PlusSOWindows 10 y Android 10

  • Newbie
  • Desde hace dias que no puedo activar mi tarjeta de regalo, siempre me dice que hay un error al momento de hacerlo. Adjunto imagen. Plan Free Pais Mexico Dispositivo Laptop y Nokia 3.1 Plus SO ...
  • Xenia
  • Moderator
  • 714 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscribtion
    Suscripción
    trouble
  • 714 Views
  • 3 replies
  • 0 likes

Superuser Contribution I got charged twice last month

Hi, I switched my payment method in March from credit card to PayPal. It seems that some kind of mistake happened on your side because I got charged on PayPal and credit card. The thing is that I cancelled my credit card last month and I just found o...

  • Casual Listener
  • Hi,   I switched my payment method in March from credit card to PayPal. It seems that some kind of mistake happened on your side because I got charged on PayPal and credit card. The thing is t...
  • propa_surf
  • Casual Listener
  • 749 Views
  • 3 replies
  • 0 likes
  • Subscribtion
  • 749 Views
  • 3 replies
  • 0 likes

Double charged

I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have paid for the service twice. My fault for not entirely ...

  • Casual Listener
  • I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have pai...
  • osornios
  • Spotify Star
  • 364 Views
  • 3 replies
  • 0 likes
  • Subscribtion
  • 364 Views
  • 3 replies
  • 0 likes

Gift Spotify to a friend

My Question or IssueHi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. I read that it's possible but can someone tell me how exactly and if i...

  • Visitor
  •   My Question or Issue Hi, guys   I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. ...
  • Jose_M
  • Spotify Star
  • 675 Views
  • 1 replies
  • 0 likes
  • Gift Card
    Subscribtion
  • 675 Views
  • 1 replies
  • 0 likes

I tried to get the 3 months for $9.99 offer but it says I am not eligible for the offer

PlanFree/PremiumCountry United States DeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country  United States  Device iPhone 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mantisentil
  • Community Legend
  • 1552 Views
  • 4 replies
  • 0 likes
  • Premium 3 Month Trial
    Subscribtion
  • 1552 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to pay with debit card - wrong country error

PlanPremiumCountry Sweden My Question or Issue I'm trying to continue my subscription but when I put my card details in I get an error saying the card does not match my country The cards billing address is in Sweden as is my account The card is issue...

  • Newbie
  • Plan Premium Country  Sweden  My Question or Issue  I'm trying to continue my subscription but when I put my card details in I get an error saying the card does not match my count...
  • Guido
  • Spotify Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • Debit Card
    Subscribtion
  • 524 Views
  • 1 replies
  • 0 likes

Subscription went up from £9.99 to £15.99 without notice!!! Help!

Hi folks! My subscription just went up from £9.99 to £15.99 without notice. What's that all about? I'm really upset. Please help... PlanPremiumCountryUK

  • Regular
  • Hi folks!   My subscription just went up from £9.99 to £15.99 without notice. What's that all about? I'm really upset. Please help...   Plan Premium Country UK    
  • 7Surf7
  • Regular
  • 1042 Views
  • 6 replies
  • 1 likes
  • Account
    Payment Problems
    Subscribtion
    support
  • 1042 Views
  • 6 replies
  • 1 likes

Can I pay Premium with "Current Account"? (Not with Credit Card)

I just would like to know if I can pay the subscription to Premium with my Current Account number, the reason is to domicile a bank payment (for some personal benefits).I don't want to pay with card number because it doesn't count on the banc require...

  • Newbie
  • I just would like to know if I can pay the subscription to Premium with my Current Account number, the reason is to domicile a bank payment (for some personal benefits). I don't want to pay with car...
  • 299 Views
  • 0 replies
  • 0 likes
  • Current Account
    Premium
    Subscribtion
  • 299 Views
  • 0 replies
  • 0 likes

I got spotify prem with a gift card and now I can't subscribe to normal spotify monthly

Hello,I used a spotify premium gift card 1 month ago and in 2 days or so my prem will expire. But I want to keep my prem monthy. But when I click on the "change or cancel" in /account/subscription/ page it does nothing but just refreshing the page.Th...

  • Newbie
  • ...hat can I do? I also supposedly  I recall seeing monthly subscribtion for normal premium and putting my card info pressed start premium. It instantly sent me to completion page and I thought I've d...
  • 416 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscribtion
  • 416 Views
  • 0 replies
  • 0 likes