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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72785 Views

31 replies

2 likes

Account
  • 72785 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157382 Views

69 replies

10 likes

Premium for Family
  • 157382 Views
  • 69 replies
  • 10 likes

Premium Duo Page is not appearing

PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...

Casual Listener

Plan Premium Duo   Country India   Device Desktop PC   Operating System Windows 10   My Question or Issue   I've recently changed from Premium to Premium Duo. I...

Maxim

Spotify Star

1109 Views

5 replies

0 likes

Duo
eligible
Premium
Switch
  • 1109 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not eligible for Duo anymore

PlanPremium DuoCountryFranceDeviceGalaxy A10, Windows 10 Laptop, Echo DotOperating SystemAndroid, Windows 10, Amazon Alexa (?) My Question or IssueHi, My latest payment got declined by my card because I had reached the payment limit, so I raised it a...

Casual Listener

...he same house for the time being) use Spotify Premium daily (me on my phone and laptop, her on her Echo Dot speaker), and I learned that I wasn't eligible for this subscription anymore for no a...

Novy

Moderator

768 Views

1 replies

0 likes

Duo
eligible
Subscription
  • 768 Views
  • 1 replies
  • 0 likes