Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: eligible

Labels

Forum Posts

Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

67312 Views

18 replies

94 likes

  • 67312 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

132618 Views

69 replies

10 likes

Premium for Family
  • 132618 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

68060 Views

89 replies

4 likes

  • 68060 Views
  • 89 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31qlcxpr2dx7ofyp6dsc

Visitor

251000 Views

154 replies

13 likes

  • 251000 Views
  • 154 replies
  • 13 likes

Premium Duo Page is not appearing

PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...

Casual Listener

Plan Premium Duo   Country India   Device Desktop PC   Operating System Windows 10   My Question or Issue   I've recently changed from Premium to Premium Duo. I...

Maxim

Spotify Star

885 Views

5 replies

0 likes

Duo
eligible
Premium
Switch
  • 885 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not eligible for Duo anymore

PlanPremium DuoCountryFranceDeviceGalaxy A10, Windows 10 Laptop, Echo DotOperating SystemAndroid, Windows 10, Amazon Alexa (?) My Question or IssueHi, My latest payment got declined by my card because I had reached the payment limit, so I raised it a...

Casual Listener

...he same house for the time being) use Spotify Premium daily (me on my phone and laptop, her on her Echo Dot speaker), and I learned that I wasn't eligible for this subscription anymore for no a...

Novy

Moderator

688 Views

1 replies

0 likes

Duo
eligible
Subscription
  • 688 Views
  • 1 replies
  • 0 likes