Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Premium suscription

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 10360 Views
  • 23 replies
  • 2 likes
  • 10360 Views
  • 23 replies
  • 2 likes

Superuser Contribution Mistaken change in suscription

Hi, by mistake I changed my suscription to a family premium. But I need to reverse it, how is it possible?

  • Newbie
  • Hi, by mistake I changed my suscription to a family premium. But I need to reverse it, how is it possible?
  • Julian
  • Moderator
  • 717 Views
  • 1 replies
  • 0 likes
  • Premium suscription
  • 717 Views
  • 1 replies
  • 0 likes