Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Just got premium and I miss the Dislike-button (little circle with diagonal line through it). Specially because there is so simple menu item to delete it from playlist! Support doesn't help, so I need to go back to free version.
Music Fan
Just got premium and I miss the Dislike-button (little circle with diagonal line through it). Specially because there is so simple menu item to delete it from playlist! Support doesn't h...
Jᴀᴄᴋ
Roadie
505 Views
1 replies
1 likes
Hi, in Spotify free, in the android app I had a "heart" button and a "dislike" button for each and every song. However, when I switched to premium I just have a "save" button (when listening to radio, there is thumps up and thumps down, I did realize...
Regular
Hi, in Spotify free, in the android app I had a "heart" button and a "dislike" button for each and every song. However, when I switched to premium I just have a "save" button (when l...
Tom
Community Legend
32456 Views
10 replies
4 likes