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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148988 Views

69 replies

10 likes

Premium for Family
  • 148988 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94482 Views

89 replies

4 likes

  • 94482 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Impossible to change country AND payment method at the same time

PlanPremiumCountryFrance to Belgium My Question or IssueI moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments have remained on my French VISA card, smoothly. My French VISA card is...

Regular

Plan Premium Country France to Belgium   My Question or Issue I moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments h...

Ally32

Visitor

28096 Views

17 replies

1 likes

country
Payment
Premium
  • 28096 Views
  • 17 replies
  • 1 likes

Unable to apply student discount when trying to switch country.

Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows My Question or Issue Hi, I would like to switch my account to a UK-based one as I am based there for university. My account was originally registe...

Casual Listener

Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows   My Question or Issue Hi, I would like to switch my account to a UK-b...

sudeeeeeeeeee

Visitor

1346 Views

2 replies

0 likes

country
location
Payment
Premium
  • 1346 Views
  • 2 replies
  • 0 likes

Solved!! Do I have to pay for the Premium again after changing the region in the settings?

My Question or IssueI live in Turkey, today I paid for a premium subscription for 1 year. Next month I have to fly to the USA and stay there for 9 months, and then I plan to change the region in the settings to USA and add an American payment method,...

Casual Listener

...ubscription still be valid for 1 year despite the region change? Thank you for your answers!   Plan Premium (for 1 year) Country Turkey (planning to move to USA for 9 months)

Maxim

Spotify Star

1206 Views

1 replies

0 likes

country
Premium
region
  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country with payement information does not work. UK to Luxembourg

I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement information to a Luxembourgish card by clicking on the "Cha...

Casual Listener

I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement i...

raulitomoneta

Casual Listener

2532 Views

6 replies

1 likes

country
Family Plan
Luxemboug
Payement
uk
  • 2532 Views
  • 6 replies
  • 1 likes

Premium for Students

Plan PremiumCountryCanadaDeviceiPhone 7PlusOperating SystemiOS 10 My Question or IssueI used to be subscribed to the premium students in spotify UK and my discount code lasts until 2020. However, I want to switch to the premium students discount in C...

Visitor

Plan  Premium Country Canada Device iPhone 7Plus Operating System iOS 10   My Question or Issue I used to be subscribed to the premium students in spotify UK and my discount c...

Rene01

Community Legend

614 Views

1 replies

0 likes

country
Premium
Student
  • 614 Views
  • 1 replies
  • 0 likes

Wrong Currency

Plan: PremiumCountry: FinlandNationality: SwedenCurrency: Euro Device(Google Pixel 2 XL & Macbook Pro)Operating System(Android & OS X El Capitan) My Question or IssueHi, I'm Swedish, but I'm living in Finland.I recently changed my payment plan to Pay...

Newbie

Plan: Premium Country: Finland Nationality: Sweden Currency: Euro   Device (Google Pixel 2 XL & Macbook Pro) Operating System (Android & OS X El Capitan) &n...

Maxim

Spotify Star

963 Views

1 replies

0 likes

country
Currency
Payment
Subscription
  • 963 Views
  • 1 replies
  • 0 likes

"Card is from a country where there is no spotify"

I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and that I should use a card that is where Spotify is pres...

Newbie

I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and t...

Luke

Community Legend

804 Views

1 replies

0 likes

card
country
Premium
  • 804 Views
  • 1 replies
  • 0 likes

Hungarian credit card is not accepted & can't change country

I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But Spotify is supposed to be available in Hungary For some reaso...

Newbie

I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But S...

Luke

Community Legend

591 Views

1 replies

0 likes

country
Credit Card
Hungary
  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot change my country

I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, and I want to change the country so I can also chang...

Newbie

I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, a...

Alfredo

Roadie

584 Views

1 replies

0 likes

Account
country
  • 584 Views
  • 1 replies
  • 0 likes

Kann ich meinen Trial Premium Account auch in Deutschland weiterverwenden?

Ich habe vor kurzem einen Trial Account in AT um 99c aktiviert. Bei meinen Kontoeinstellungen ist AT grau hinterlegt - ich kann da Land also nicht abaendern. Wisst ihr ob ich den Trial Account trotzdem in Deutschland weiterverwenden kann?Vielen Dank ...

Newbie

...rotzdem in Deutschland weiterverwenden kann? Vielen Dank   I recently activated a trial account in Austria. As I am moving to Germany soon, I was wondering if I can change my country and continue u...

Maxim

Spotify Star

470 Views

1 replies

0 likes

country
Subscription
  • 470 Views
  • 1 replies
  • 0 likes

Family Subscription change Country

Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card.However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card.Question.1. If I changed the country from Malaysia to Thail...

Newbie

...uestion. 1. If I changed the country from Malaysia to Thailand, will my family member follow me? 2. Before I use the Family Plan, I used to use Yearly Plan. When I use Family Plan Spotify didn't r...

Maxim

Spotify Star

824 Views

1 replies

0 likes

country
  • 824 Views
  • 1 replies
  • 0 likes

Can't change country

I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing page which I do not want to sign up for. When I go ba...

Newbie

I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing p...

osornios

Spotify Star

659 Views

1 replies

0 likes

Account
country
Spotify Premium
  • 659 Views
  • 1 replies
  • 0 likes

Need Payment method to change country

Hello! I've been having a few problems with Spotify Premium as of late. Spotify is finally in Japan (thank God!). Before it came to Japan, I paid for Premium using a card in US. Now I've been told I'll be charged a tax fee for state tax but it's poin...

Newbie

...een told I'll be charged a tax fee for state tax but it's pointless cause I'm not even using the program in the US.   I want to change my Premium account country from US to Japan, where I live. T...

LordRollin

Community Legend

4609 Views

1 replies

0 likes

convenience store
country
Japan
Premium
  • 4609 Views
  • 1 replies
  • 0 likes