Topics with Label: country

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46041 Views
  • 16 replies
  • 4 likes
  • 46041 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28928 Views
  • 19 replies
  • 2 likes
  • 28928 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20291 Views
  • 6 replies
  • 1 likes
  • 20291 Views
  • 6 replies
  • 1 likes

Unable to apply student discount when trying to switch country.

PlanPremiumCountryWould like to change to UK from Singapore.DeviceDesktopOperating SystemWindows My Question or IssueHi, I would like to switch my account to a UK-based one as I am based there for university. My account was originally registered in S...

  • Casual Listener
  • Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows   My Question or Issue Hi, I would like to switch my account to a UK-based one a...
  • Luan
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Change
    country
    location
    Payment
    Premium
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country with payement information does not work. UK to Luxembourg

I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement information to a Luxembourgish card by clicking on the "Cha...

  • Casual Listener
  • I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement i...
  • raulitomoneta
  • Casual Listener
  • 1192 Views
  • 6 replies
  • 1 likes
  • country
    Family Plan
    Luxemboug
    Payement
    uk
  • 1192 Views
  • 6 replies
  • 1 likes

Premium for Students

Plan PremiumCountryCanadaDeviceiPhone 7PlusOperating SystemiOS 10 My Question or IssueI used to be subscribed to the premium students in spotify UK and my discount code lasts until 2020. However, I want to switch to the premium students discount in C...

  • Visitor
  • Plan  Premium Country Canada Device iPhone 7Plus Operating System iOS 10   My Question or Issue I used to be subscribed to the premium students in spotify UK and my discount c...
  • Rene01
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • country
    Premium
    Student
  • 274 Views
  • 1 replies
  • 0 likes

Wrong Currency

Plan: PremiumCountry: FinlandNationality: SwedenCurrency: Euro Device(Google Pixel 2 XL & Macbook Pro)Operating System(Android & OS X El Capitan) My Question or IssueHi, I'm Swedish, but I'm living in Finland.I recently changed my payment plan to Pay...

  • Newbie
  • Plan:  Premium Country: Finland Nationality: Sweden Currency: Euro   Device (Google Pixel 2 XL & Macbook Pro) Operating System (Android & OS X El Capitan) &n...
  • Maxim
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • country
    Currency
    Payment
    Subscription
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot change my country

I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, and I want to change the country so I can also chang...

  • Newbie
  • I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, a...
  • Alfredo
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    country
  • 223 Views
  • 1 replies
  • 0 likes

Kann ich meinen Trial Premium Account auch in Deutschland weiterverwenden?

Ich habe vor kurzem einen Trial Account in AT um 99c aktiviert. Bei meinen Kontoeinstellungen ist AT grau hinterlegt - ich kann da Land also nicht abaendern. Wisst ihr ob ich den Trial Account trotzdem in Deutschland weiterverwenden kann?Vielen Dank ...

  • Newbie
  • ...rotzdem in Deutschland weiterverwenden kann? Vielen Dank   I recently activated a trial account in Austria. As I am moving to Germany soon, I was wondering if I can change my country and continue u...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • country
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Hungarian credit card is not accepted & can't change country

I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But Spotify is supposed to be available in Hungary For some reaso...

  • Newbie
  • I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But S...
  • Luke
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • country
    Credit Card
    Hungary
  • 266 Views
  • 1 replies
  • 0 likes

"Card is from a country where there is no spotify"

I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and that I should use a card that is where Spotify is pres...

  • Newbie
  • I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and t...
  • Luke
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • card
    country
    Premium
  • 290 Views
  • 1 replies
  • 0 likes

Family Subscription change Country

Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card.However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card.Question.1. If I changed the country from Malaysia to Thail...

  • Newbie
  • ...uestion. 1. If I changed the country from Malaysia to Thailand, will my family member follow me? 2. Before I use the Family Plan, I used to use Yearly Plan. When I use Family Plan Spotify didn't r...
  • Maxim
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • country
    family
  • 496 Views
  • 1 replies
  • 0 likes

Can't change country

I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing page which I do not want to sign up for. When I go ba...

  • Newbie
  • I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing p...
  • osornios
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Change country
    country
    Spotify Premium
  • 267 Views
  • 1 replies
  • 0 likes

Need Payment method to change country

Hello! I've been having a few problems with Spotify Premium as of late. Spotify is finally in Japan (thank God!). Before it came to Japan, I paid for Premium using a card in US. Now I've been told I'll be charged a tax fee for state tax but it's poin...

  • Newbie
  • ...een told I'll be charged a tax fee for state tax but it's pointless cause I'm not even using the program in the US.   I want to change my Premium account country from US to Japan, where I live. T...
  • LordRollin
  • Community Legend
  • 2130 Views
  • 1 replies
  • 0 likes
  • Change
    convenience store
    country
    Japan
    Premium
  • 2130 Views
  • 1 replies
  • 0 likes