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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76333 Views
  • 27 replies
  • 5 likes
  • 76333 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43388 Views
  • 19 replies
  • 2 likes
  • 43388 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31424 Views
  • 17 replies
  • 3 likes
  • 31424 Views
  • 17 replies
  • 3 likes

Superuser Contribution Switch subscription from partner to Spotify

I currently subscribed an individual premium account with a partner company Singtel in Singapore. Will my playlists be deleted if I cancel my singtel account and I subscribe the family premium directly with Spotify? I use iPhone for my playlist

  • Visitor
  • I currently subscribed an individual premium account with a partner company Singtel in Singapore.   Will my playlists be deleted if I cancel my singtel account and I subscribe the family premi...
  • Ivan
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Music
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution song not available to play, but i can import it

Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.

  • Roadie
  •   Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.
  • Alfredo
  • Roadie
  • 466 Views
  • 3 replies
  • 0 likes
  • Music
  • 466 Views
  • 3 replies
  • 0 likes

Solved!! Some songs don't play offline with premium account

Hey guys,I'm having this issue where I have a premium account, yet some songs do not play when I am offline, eventhough it says that they are downloaded.How can I fix this?Thanks in advance.

  • Casual Listener
  • Hey guys, I'm having this issue where I have a premium account, yet some songs do not play when I am offline, eventhough it says that they are downloaded. How can I fix this? Thanks in advance.
  • huntermeadows
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • Music
    Premium
  • 347 Views
  • 2 replies
  • 0 likes