song not available to play, but i can import it

Theothistle · 2018-06-05

Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.

Julian · 2018-06-06

Hey @Theothistle, welcome to the Spotify Community!

Just to confirm, is this happening with only one or several songs? If just one, send us the URI link of the song so we can check it from our end. You can get it if you right-click the song > Share > Copy URI or link.

In this case, we'd like you to log out from your account > Restart your device > Log back into your account.

Let us know if that helps. Have a great day!

JulianModerator

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Theothistle · 2018-06-06

i guess it was a temporary glitch, working now

Alfredo · 2018-06-09

Hey @Theothistle.

We're glad to hear everything is up and running now.

Don't hesitate to open a new thread if anything else comes up.

Have a great weekend 🙂

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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