Help Wizard

Step 1

NEXT STEP

Topics with Label: duo plan

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6205 Views
  • 23 replies
  • 2 likes
  • 6205 Views
  • 23 replies
  • 2 likes

Could not join duo premium due to previous plan

Hello!I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting error message in Russian saying I should wait for a year ...

  • Visitor
  • Hello! I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting er...
  • Billy-J
  • Spotify Star
  • 1656 Views
  • 1 replies
  • 0 likes
  • Duo
    duo plan
    Family invite
  • 1656 Views
  • 1 replies
  • 0 likes

Cannot get a pin to pay subscription

PlanDuoCountryIndonesiaDeviceAsus Zenfone 4 Max ProOperating SystemAndroid OreoMy Question or Issuei cannot get my pin to pay subscription, it's been a day with nomerous trial. no message no emailPayment: indosat ooredoo

  • Casual Listener
  • Plan Duo Country Indonesia Device Asus Zenfone 4 Max Pro Operating System Android Oreo My Question or Issue i cannot get my pin to pay subscription, it's been a day with nomerous trial. no m...
  • Billy-J
  • Spotify Star
  • 684 Views
  • 3 replies
  • 0 likes
  • duo plan
    PIN
  • 684 Views
  • 3 replies
  • 0 likes