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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 12962 Views
  • 6 replies
  • 0 likes
  • 12962 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1288 Views
  • 19 replies
  • 1 likes
  • 1288 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47196 Views
  • 20 replies
  • 3 likes
  • 47196 Views
  • 20 replies
  • 3 likes

Superuser Contribution Premium duo in Quebec

PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...

  • Casual Listener
  •   Plan Free/Premium Country Canada (Québec)     My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
  • somarcou
  • Visitor
  • 10710 Views
  • 17 replies
  • 1 likes
  • Duo
    Premium
    Quebec
  • 10710 Views
  • 17 replies
  • 1 likes

Superuser Contribution Payment update for Quebec residents

PlanPremiumCountryCanada / Québec My IssueI recently got a new credit card and I'm trying to update my payment details through the Subscription panel in my account page. However I can't complete the process as there is this useless confirmation box: ...

  • Casual Listener
  • ...owever I can't complete the process as there is this useless confirmation box: ✅ "This offer is unavailable in Quebec. I confirm that I am not a resident of the province of Quebec." I say useless, b...
  • CathVa
  • Newbie
  • 3223 Views
  • 4 replies
  • 0 likes
  • Payment
    Quebec
  • 3223 Views
  • 4 replies
  • 0 likes

Superuser Contribution Quebec, cannot update payment options

PlanPremiumCountry Canada (Quebec province) My Question or Issue I have been a premium subscriber for many years now without any issues. I now need to update my payment information for new ones, but when attempting to submit my new information there ...

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  • Casual Listener
  • Plan Premium Country  Canada (Quebec province)   My Question or Issue  I have been a premium subscriber for many years now without any issues. I now need to update my payment i...
  • Alfredo
  • Roadie
  • 1050 Views
  • 3 replies
  • 0 likes
  • Payment
    Premium
    Quebec
  • 1050 Views
  • 3 replies
  • 0 likes