Topics with Label: Quebec

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45501 Views
  • 16 replies
  • 4 likes
  • 45501 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28607 Views
  • 19 replies
  • 2 likes
  • 28607 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20166 Views
  • 6 replies
  • 1 likes
  • 20166 Views
  • 6 replies
  • 1 likes

Superuser Contribution Premium duo in Quebec

PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...

  • Casual Listener
  •   Plan Free/Premium Country Canada (Québec)     My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
  • Israell
  • Regular
  • 5156 Views
  • 8 replies
  • 0 likes
  • Duo
    Premium
    Quebec
  • 5156 Views
  • 8 replies
  • 0 likes

Superuser Contribution Payment update for Quebec residents

PlanPremiumCountryCanada / Québec My IssueI recently got a new credit card and I'm trying to update my payment details through the Subscription panel in my account page. However I can't complete the process as there is this useless confirmation box: ...

  • Casual Listener
  • ...owever I can't complete the process as there is this useless confirmation box: "This offer is unavailable in Quebec. I confirm that I am not a resident of the province of Quebec." I say useless, b...
  • CathVa
  • Newbie
  • 1788 Views
  • 4 replies
  • 0 likes
  • Payment
    Quebec
  • 1788 Views
  • 4 replies
  • 0 likes

Superuser Contribution Quebec, cannot update payment options

PlanPremiumCountry Canada (Quebec province) My Question or Issue I have been a premium subscriber for many years now without any issues. I now need to update my payment information for new ones, but when attempting to submit my new information there ...

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  • Casual Listener
  • Plan Premium Country  Canada (Quebec province)   My Question or Issue  I have been a premium subscriber for many years now without any issues. I now need to update my payment i...
  • Alfredo
  • Roadie
  • 802 Views
  • 3 replies
  • 0 likes
  • Payment
    Premium
    Quebec
  • 802 Views
  • 3 replies
  • 0 likes