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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

131089 Views

69 replies

10 likes

Premium for Family
  • 131089 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

63668 Views

87 replies

4 likes

  • 63668 Views
  • 87 replies
  • 4 likes

Superuser Contribution Can't pay using Credit Card which was used once before

PlanFreeCountryBangladesh Device(iPhone 12, Macbook Pro 2019)Operating System(iOS 14, macOS) My Question or IssueI was under Family Plan(Plan Member, not the Plan Maker) for more than 2 years. After Spotify launched in Bangladesh, I canceled the Fami...

Casual Listener

Plan Free Country Bangladesh   Device (iPhone 12, Macbook Pro 2019) Operating System (iOS 14, macOS)   My Question or Issue I was under Family Plan(Plan Member, not the Plan Make...

Ver

Spotify Legend

2129 Views

5 replies

0 likes

creditCard
Failure
Payment
  • 2129 Views
  • 5 replies
  • 0 likes

Problem with Credit Card info update

I have Premium PlanI live in MexicoDeviceI use Cellphone, tablet and pcOperating SystemAndroid & Windows My Question or IssueWhen I update the credit card info, the bank is declining the transaction for insuficcient data (name of the holder name and ...

Visitor

I have Premium Plan I live in Mexico Device I use Cellphone, tablet and pc Operating System Android & Windows   My Question or Issue When  I update the credit card info, the ban...

Billy-J

Spotify Star

636 Views

1 replies

0 likes

Account
bank
creditCard
information
  • 636 Views
  • 1 replies
  • 0 likes

Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

PlanPremium for studentsCountryBelgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in m...

Casual Listener

...ried to downgrade to spotify free and after that go back to Spotify premium, but now when I want to pay with PayPal it asks me to add a creditcard which I never had/used.   Why do i need a creditcard...

OneByBoo

Roadie

2151 Views

3 replies

0 likes

creditCard
paypal
Spotify Premium
  • 2151 Views
  • 3 replies
  • 0 likes

Solved!! I can't change my payment method to another Credit Card

I try to change my payment method for a long time (months), I go to this page:https://www.spotify.com/mx/account/subscription/ I try with different cards: debit and credit also I try with different web browsers like Chromium, firefox, I work on Arch ...

Regular

I try to change my payment method for a long time (months), I go to this page: https://www.spotify.com/mx/account/subscription/   I try with different cards: debit and credit also I...

airvzxf

Regular

6760 Views

8 replies

0 likes

creditCard
Payment
  • 6760 Views
  • 8 replies
  • 0 likes