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Topics with Label: creditCard

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 12844 Views
  • 24 replies
  • 2 likes
  • 12844 Views
  • 24 replies
  • 2 likes

Superuser Contribution Can't pay using Credit Card which was used once before

PlanFreeCountryBangladesh Device(iPhone 12, Macbook Pro 2019)Operating System(iOS 14, macOS) My Question or IssueI was under Family Plan(Plan Member, not the Plan Maker) for more than 2 years. After Spotify launched in Bangladesh, I canceled the Fami...

  • Casual Listener
  • Plan Free Country Bangladesh   Device (iPhone 12, Macbook Pro 2019) Operating System (iOS 14, macOS)   My Question or Issue I was under Family Plan(Plan Member, not the Plan Make...
  • Ver
  • Spotify Legend
  • 1009 Views
  • 5 replies
  • 0 likes
  • creditCard
    Failure
    Payment
  • 1009 Views
  • 5 replies
  • 0 likes

Problem with Credit Card info update

I have Premium PlanI live in MexicoDeviceI use Cellphone, tablet and pcOperating SystemAndroid & Windows My Question or IssueWhen I update the credit card info, the bank is declining the transaction for insuficcient data (name of the holder name and ...

  • Visitor
  • I have Premium Plan I live in Mexico Device I use Cellphone, tablet and pc Operating System Android & Windows   My Question or Issue When  I update the credit card info, the ban...
  • Billy-J
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
    bank
    creditCard
    information
  • 432 Views
  • 1 replies
  • 0 likes

Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

PlanPremium for studentsCountryBelgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in m...

  • Casual Listener
  • ...ried to downgrade to spotify free and after that go back to Spotify premium, but now when I want to pay with PayPal it asks me to add a creditcard which I never had/used.   Why do i need a creditcard...
  • OneByBoo
  • Roadie
  • 1447 Views
  • 3 replies
  • 0 likes
  • creditCard
    paypal
    Spotify Premium
  • 1447 Views
  • 3 replies
  • 0 likes

Solved!! I can't change my payment method to another Credit Card

I try to change my payment method for a long time (months), I go to this page:https://www.spotify.com/mx/account/subscription/ I try with different cards: debit and credit also I try with different web browsers like Chromium, firefox, I work on Arch ...

  • Regular
  • I try to change my payment method for a long time (months), I go to this page: https://www.spotify.com/mx/account/subscription/   I try with different cards: debit and credit also I...
  • airvzxf
  • Regular
  • 5687 Views
  • 8 replies
  • 0 likes
  • creditCard
    Payment
  • 5687 Views
  • 8 replies
  • 0 likes