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FAQs

Please see below the most popular frequently asked questions.

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Topics with Label: Current Account

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45697 Views
  • 16 replies
  • 4 likes
  • 45697 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28672 Views
  • 19 replies
  • 2 likes
  • 28672 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20191 Views
  • 6 replies
  • 1 likes
  • 20191 Views
  • 6 replies
  • 1 likes

Can I pay Premium with "Current Account"? (Not with Credit Card)

I just would like to know if I can pay the subscription to Premium with my Current Account number, the reason is to domicile a bank payment (for some personal benefits).I don't want to pay with card number because it doesn't count on the banc require...

  • Newbie
  • I just would like to know if I can pay the subscription to Premium with my Current Account number, the reason is to domicile a bank payment (for some personal benefits). I don't want to pay with car...
  • 178 Views
  • 0 replies
  • 0 likes
  • Current Account
    Premium
    Subscribtion
  • 178 Views
  • 0 replies
  • 0 likes