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Topics with Label: Account Details

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Forum Posts

Premium Subscription Not Working

I have encountered a strange problem. I was recently offered a promotion of buying 1 month of premium and receiving 2 months free, so I went for it. When I log into my account on my app or on the web player, I still get ads, and it clearly treats me ...

Casual Listener

I have encountered a strange problem. I was recently offered a promotion of buying 1 month of premium and receiving 2 months free, so I went for it. When I log into my account on my app or on the web...

Julontron

Casual Listener

632 Views

2 replies

0 likes

Account Details
Spotify Premium
Spotify Premium doesn't work
Subscription
  • 632 Views
  • 2 replies
  • 0 likes

Can’t Cancel Subscription

PlanPremiumCountry EnglandDeviceIPhone 6sOperating SystemIOS 10 My Question or Issue On the 27th July I subscribed to a free month on Spotify premium, but I broke my phone the day after I did this. I have just been charged £9.99 on the 27th August bu...

Newbie

Plan Premium Country  England Device IPhone 6s Operating System IOS 10   My Question or Issue  On the 27th July I subscribed to a free month on Spotify premium, but I broke m...

Billy-J

Spotify Star

591 Views

1 replies

0 likes

Account Details
Subscription
  • 591 Views
  • 1 replies
  • 0 likes

Can't change my country nor payment method

I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over to the account detail page, I can't change my countr...

Casual Listener

I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over t...

Maxim

Spotify Star

436 Views

1 replies

0 likes

Account Details
country change
Payment
Premium
  • 436 Views
  • 1 replies
  • 0 likes