Plan
Premium
Country
England
Device
IPhone 6s
Operating System
IOS 10
My Question or Issue
On the 27th July I subscribed to a free month on Spotify premium, but I broke my phone the day after I did this. I have just been charged £9.99 on the 27th August but I can’t remember my email to cancel the subscription. Is there any way I can find the account used for this payment and subscription so i can sign in and cancel?
Hey @Mattzcuffz, welcome to the community.
Hope you’re doing great!
You can check out which email you signed up to use Spotify following these steps:
Once you find it, you can use that email address to log in. If you aren't sure of the password, continue to reset the account’s password, then use that email address and the new password to log in.
You can learn more about finding accounts here.
You can also learn more about canceling your subscription here.
Happy listening :)