Charged for Premium twice this month

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Charged for Premium twice this month

kkraem5
Casual Listener

 

Plan - Premium

Country - US

 

 

 

My Question or Issue

 I have a charge for 'Spotify Premium' for 9.99, then the next day spotify charged me another 9.99 for 'Spotify*USA', both listed as the same subsrciption number. I do not have two accounts. How do I fix this?

2 Replies

Re: Charged for Premium twice this month

Rock Star 16
Rock Star 16

Hey, welcome to the Community.

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

LoxerRock Star 16
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Re: Charged for Premium twice this month

kkraem5
Casual Listener

Thank  you, but that does not help. Like I stated, two seperate days I was charged (20th and 21st) and I do not have multiple accounts. And 20 dollars has been taken from my bank account. 

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