Help Wizard

Step 1

NEXT STEP

Topics with Label: year

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5953 Views
  • 23 replies
  • 2 likes
  • 5953 Views
  • 23 replies
  • 2 likes

Superuser Contribution Yearly Premium cancel/change to Family Plan

I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I just spent.

  • Newbie
  • I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I j...
  • Aimee_T
  • Roadie
  • 541 Views
  • 1 replies
  • 0 likes
  • Family Plan
    year
  • 541 Views
  • 1 replies
  • 0 likes

$99/year premium membership question...

Friends, I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20-Jan 19th, or if the $99 special will BEGIN starting Jan 20t...

  • Newbie
  • Friends,   I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20...
  • 523 Views
  • 0 replies
  • 0 likes
  • annual
    extension
    Premium
    special
    Subscription
    year
  • 523 Views
  • 0 replies
  • 0 likes

Premium subscription ended before it is supposed to

I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...

  • Newbie
  • I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium a...
  • 366 Views
  • 0 replies
  • 0 likes
  • expiration
    Payment
    Premium
    problem
    year
  • 366 Views
  • 0 replies
  • 0 likes