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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83457 Views
  • 30 replies
  • 5 likes
  • 83457 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45658 Views
  • 19 replies
  • 3 likes
  • 45658 Views
  • 19 replies
  • 3 likes

Superuser Contribution Yearly Premium cancel/change to Family Plan

I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I just spent.

  • Newbie
  • I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I j...
  • Aimee_T
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • Family Plan
    year
  • 486 Views
  • 1 replies
  • 0 likes

$99/year premium membership question...

Friends, I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20-Jan 19th, or if the $99 special will BEGIN starting Jan 20t...

  • Newbie
  • Friends,   I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20...
  • 481 Views
  • 0 replies
  • 0 likes
  • annual
    extension
    Premium
    special
    Subscription
    year
  • 481 Views
  • 0 replies
  • 0 likes

Premium subscription ended before it is supposed to

I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...

  • Newbie
  • I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium a...
  • 333 Views
  • 0 replies
  • 0 likes
  • expiration
    Payment
    Premium
    problem
    year
  • 333 Views
  • 0 replies
  • 0 likes