- 118294 Views
- 36 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still possible to give a Spotify ecards to Canadian resid...
Visitor
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it s...
Billy-J
Spotify Star
12733 Views
5 replies
0 likes
PlanPremiumCountry Italia My Question or Issue Quando provo a riscattare il codice ho un messaggio di errore che dice che il codice è errato o già riscattato.
Newbie
Plan Premium Country Italia My Question or Issue Quando provo a riscattare il codice ho un messaggio di errore che dice che il codice è errato o già riscattato.
marinelli
Newbie
3389 Views
2 replies
0 likes
PlanPremiumCountryTurkey My Question or IssueSpotify removed the ecard payment option that I used to pay for premium. I don't have a credit card or mobile plan. I simply want to pay for my premium for 12 months in advance. Plus, there is no 3rd party...
Regular
Plan Premium Country Turkey My Question or Issue Spotify removed the ecard payment option that I used to pay for premium. I don't have a credit card or mobile plan. I simply w...
Guido
Spotify Legend
2373 Views
6 replies
3 likes