Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: fraud payement

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 7959 Views
  • 23 replies
  • 2 likes
  • 7959 Views
  • 23 replies
  • 2 likes

Superuser Contribution Facturación de recibo de costo elevado

Familiar Perú Huawei P20 Android Oreo Hola qué tal soy usuaria de Spotify, en la web figura el costo del plan familiar es de 28.90 soles pero el cobro que me hace es de 30 a 31 soles, no es la primera vez que tengo varios meses con el mismo problema....

  • Newbie
  • Familiar Perú Huawei P20  Android Oreo Hola qué tal soy usuaria de Spotify, en la web figura el costo del plan familiar es de 28.90 soles pero el cobro que me hace es de 30 a 31 soles, n...
  • SergioDavid
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • fraud payement
  • 293 Views
  • 1 replies
  • 0 likes