Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Price

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 12844 Views
  • 24 replies
  • 2 likes
  • 12844 Views
  • 24 replies
  • 2 likes

Superuser Contribution Kazakhstan Price Currency

Hello, I have seen few topics regarding the prices in Kazakhstan, and spotify team said that they strive to offer Premium at a competitive price but it's not the case for Kazakhstan because it's currently the most expensive music streaming service.No...

  • Newbie
  • Hello, I have seen few topics regarding the prices in Kazakhstan, and spotify team said that they strive to offer Premium at a competitive price but it's not the case for Kazakhstan because i...
  • Eni
  • Moderator
  • 766 Views
  • 1 replies
  • 0 likes
  • kazakhstan
    Price
  • 766 Views
  • 1 replies
  • 0 likes

CIS Region Subscriptions and Prices

I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...

  • Newbie
  • I'm a resident of Armenia and only have payment options available that are Armenian.  I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country i...
  • Maxim
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
    Price
    region
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution False Price

PlanStudentCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10My Question or IssueHello, i canceled my Student subscription. A few days later I subscribed it again and now I must pay ca. 10€ although I have a student subscription. Can an...

  • Visitor
  • Plan Student Country Germany Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Hello, i canceled my Student subscription. A few days later I subscribed it again and...
  • Ver
  • Spotify Legend
  • 471 Views
  • 2 replies
  • 0 likes
  • Price
  • 471 Views
  • 2 replies
  • 0 likes

Prices in CIS

Country: Kazakhstan HeyI'm living in Kazakhstan and the price is $4.99, also the trial version is 1 month when it is 3 months in Russia.You think that price suits, but it's not. At first, the living level is much higher in Russia than in Kazakhstan f...

  • Regular
  • Country: Kazakhstan   Hey I'm living in Kazakhstan and the price is $4.99, also the trial version is 1 month when it is 3 months in Russia. You think that price suits, but it's not. At f...
  • kara_11
  • Casual Listener
  • 1081 Views
  • 8 replies
  • 22 likes
  • CIS
    Price
  • 1081 Views
  • 8 replies
  • 22 likes

higher price

PlanPremiumCountryCanadaMy Question or IssueFor 3-4 months now i am paying 2$ more on my bill. Was there a price change i did not know about ? They should email if they raise their prices !

  • Regular
  •   Plan Premium Country Canada My Question or Issue For 3-4 months now i am paying 2$ more on my bill. Was there a price change i did not know about ? They should email if they raise t...
  • deschenesvero
  • Regular
  • 675 Views
  • 3 replies
  • 0 likes
  • Price
  • 675 Views
  • 3 replies
  • 0 likes

Price problem

hello im from israel.i want to subscribe but i have a problem:why does it say 20 ILS for an account but when i go to pay its 10 USD ( which is 35 ILS)thank you for the help,

  • Newbie
  • hello im from israel. i want to subscribe but i have a problem: why does it say 20 ILS for an account but when i go to pay its 10 USD ( which is 35 ILS) thank you for the help, 
  • Bittencourt
  • Spotify Star
  • 1359 Views
  • 1 replies
  • 0 likes
  • Price
    Subscription
  • 1359 Views
  • 1 replies
  • 0 likes