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Topics with Label: Wrong Plan

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83691 Views
  • 30 replies
  • 5 likes
  • 83691 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45710 Views
  • 19 replies
  • 3 likes
  • 45710 Views
  • 19 replies
  • 3 likes

Wrong Plan purchased

I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users).The receipt number is 1334663511000101-1-1Need to understand if this premium plan will work or will get a refund so that I can go for a supported premium pla...

  • Casual Listener
  • I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users). The receipt number is 1334663511000101-1-1 Need to understand if this premium plan will work o...
  • Billy-J
  • Spotify Star
  • 373 Views
  • 3 replies
  • 0 likes
  • Wrong Plan
  • 373 Views
  • 3 replies
  • 0 likes