Help Wizard

Step 1

NEXT STEP

Topics with Label: Wrong Plan

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4200 Views
  • 23 replies
  • 2 likes
  • 4200 Views
  • 23 replies
  • 2 likes

Wrong Plan purchased

I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users).The receipt number is 1334663511000101-1-1Need to understand if this premium plan will work or will get a refund so that I can go for a supported premium pla...

  • Casual Listener
  • I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users). The receipt number is 1334663511000101-1-1 Need to understand if this premium plan will work o...
  • Billy-J
  • Spotify Star
  • 395 Views
  • 3 replies
  • 0 likes
  • Wrong Plan
  • 395 Views
  • 3 replies
  • 0 likes