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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76245 Views
  • 27 replies
  • 5 likes
  • 76245 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43369 Views
  • 19 replies
  • 2 likes
  • 43369 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31396 Views
  • 17 replies
  • 3 likes
  • 31396 Views
  • 17 replies
  • 3 likes

Free Account add Gift card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a 3 month Premium tial going and also received a gift card for Christmas. The followin...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Jose_M
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • free trial
    Gift Card
    redeem
  • 162 Views
  • 1 replies
  • 0 likes

I can't try the premium trial

PlanFreeCountryU.S.ADeviceLenovo Laptop/iPhone 13Operating SystemWindows 10/iOS My Question or Issue Today was the last day to start the free 3-month premium trial, so I decided to go ahead and try it out. I have never tried premium or a premium tria...

  • Casual Listener
  • Plan Free Country U.S.A Device Lenovo Laptop/iPhone 13 Operating System Windows 10/iOS   My Question or Issue   Today was the last day to start the free 3-month premium trial, so...
  • Maxim
  • Spotify Star
  • 267 Views
  • 3 replies
  • 0 likes
  • free trial
    Free trial not working
  • 267 Views
  • 3 replies
  • 0 likes

Superuser Contribution Free trial and Gift Card

I have the 3 month free trial and I got 2 gift cards to add on and pick up when the trial ends, but when I try to enter the info, I get error messages. "Something went wrong" or "Oops, an error occurred". I thought maybe I couldn't add the cards till...

  • Casual Listener
  • I have the 3 month free trial and I got 2 gift cards to add on and pick up when the trial ends, but when I try to enter the info, I get error messages. "Something went wrong" or "Oops, an error occur...
  • MafeG
  • Spotify Legend
  • 4382 Views
  • 5 replies
  • 0 likes
  • free trial
    Gift Card
  • 4382 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify said I have used the premium travel when I have not

PlanFree/PremiumCountryOmanDevice(Huawei P30)Operating System(Android) My Question or IssueI thought I would buy spotify premium since they were heavily advertising their 3-month free trial. But when I tried to sign up, it said that I had already use...

  • Newbie
  • Plan Free/Premium Country Oman Device (Huawei P30) Operating System (Android)   My Question or Issue I thought I would buy spotify premium since they were heavily advertising their 3...
  • Jeremy
  • Spotify
  • 366 Views
  • 1 replies
  • 0 likes
  • free trial
    Premium
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free Spotify Premium Trial not available?

Plan: FreeCountry: USA Deviceiphone 8Operating SystemOS-X My Question or Issue:I want to do a Spotify Premium trial before I sign up for premium. I don't have the option for it while logged in.I logged out of my account, and I see the option to sign ...

  • Visitor
  • Plan: Free Country: USA   Device iphone 8 Operating System OS-X    My Question or Issue: I want to do a Spotify Premium trial before I sign up for premium.  I don't ...
  • Ver
  • Spotify Legend
  • 861 Views
  • 4 replies
  • 0 likes
  • free trial
    Premium
  • 861 Views
  • 4 replies
  • 0 likes

Superuser Contribution Free Trial Charge...

PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.

  • Visitor
  • Plan Free/Premium Country United States My Question or Issue I had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
  • Mario
  • Spotify Legend
  • 551 Views
  • 2 replies
  • 0 likes
  • charge
    free trial
  • 551 Views
  • 2 replies
  • 0 likes

Spotify Premium 60 day free trial

So today I was going though my instagram stories, Like I do everyday. I see a spotify add that says 60 day free trial. I quickly scrolled up and signed up for the free trial. After all of the steps were completed, I received a receipt that said I onl...

  • Newbie
  • So today I was going though my instagram stories, Like I do everyday. I see a spotify add that says 60 day free trial. I quickly scrolled up and signed up for the free trial. After all of the steps w...
  • Billy-J
  • Spotify Star
  • 1188 Views
  • 1 replies
  • 0 likes
  • 60 Days
    free trial
    Premium
    Spotify
  • 1188 Views
  • 1 replies
  • 0 likes

Solved!! Can I upgrade to family membership while on 60 days premium trial?

Hi, I'm currently on 60 days free premium trial, can I immediately upgrade to family subscription and still keeping my free 60 days trial? Thanks,Alex

  • Regular
  • Hi,   I'm currently on 60 days free premium trial, can I immediately upgrade to family subscription and still keeping my free 60 days trial?   Thanks, Alex
  • alexkusuma
  • Regular
  • 586 Views
  • 1 replies
  • 0 likes
  • family
    free trial
    membership
  • 586 Views
  • 1 replies
  • 0 likes