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Topics with Label: Family Plan

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 7743 Views
  • 23 replies
  • 2 likes
  • 7743 Views
  • 23 replies
  • 2 likes

Solved!! Duo To Family plan, how does it work?

PlanDuo My Question or IssueI'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't know what will happen when i sign up for the Family plan. When signing up f...

  • Casual Listener
  •   Plan Duo   My Question or Issue I'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't kno...
  • AdamDam
  • Spotify Star
  • 5872 Views
  • 5 replies
  • 1 likes
  • Duo
    Family Plan
  • 5872 Views
  • 5 replies
  • 1 likes

Superuser Contribution Not able to Cancel Premium Paid individual subscription in order to activate Family Subscription

PlanPremium IndividualCountryIndiaDeviceiPhone 11, Microsoft Windows, AndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to switch to Family Plan, but when I try to change my existing plan to Family plan it thro...

  • Casual Listener
  • Plan Premium Individual Country India Device iPhone 11, Microsoft Windows, Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want to switch...
  • Alex
  • Spotify Legend
  • 294 Views
  • 3 replies
  • 0 likes
  • Family Plan
    Subscription Termination
  • 294 Views
  • 3 replies
  • 0 likes

Family Plan does not work on separate devices/speakers

PlanPremium/Family PlanCountryUSDeviceDesktop PC, Amazon Echo, iPhone, iPad, Samsung Note 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium Plan, and my daughters and wife have free accounts. Several times...

  • Regular
  • Plan Premium/Family Plan Country US Device Desktop PC, Amazon Echo, iPhone, iPad, Samsung Note 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Stacymaharg
  • Visitor
  • 1501 Views
  • 7 replies
  • 0 likes
  • Family Plan
  • 1501 Views
  • 7 replies
  • 0 likes

Switching from yearly subscription to family plan

Hello,I have a yearly subscription that has about 9 months remaining. However, my family recently got the family subscription (as it became available in our country).I would like to know if there's a way I can upgrade to our family's joint plan witho...

  • Visitor
  • Hello, I have a yearly subscription that has about 9 months remaining. However, my family recently got the family subscription (as it became available in our country). I would like to know if there...
  • osornios
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Premium
    Premium for Family
  • 408 Views
  • 1 replies
  • 0 likes

Family Plan

PlanFamily Plan PremiumCountryMetro Manila, PhilippinesDevice(Android Phone, Apple and Laptop)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does the family plan don't allow family members that does not live in the sp...

  • Newbie
  • Plan Family Plan Premium Country Metro Manila, Philippines Device (Android Phone, Apple and Laptop) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • OneByBoo
  • Roadie
  • 403 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 403 Views
  • 1 replies
  • 0 likes

Solved!! Can I Switch to Family Premium and Keep Hulu?

PlanPremiumCountryU.S.A.My Question or IssueCurrently I have spotify premium with hulu but am thinking about switching over to family plan to cut pricing down. Is there anyway to switch to family plan and keep hulu or is it just not possible?

  • Visitor
  • Plan Premium Country U.S.A. My Question or Issue Currently I have spotify premium with hulu but am thinking about switching over to family plan to cut pricing down. Is there anyway to switch to ...
  • 引きこもり
  • Roadie
  • 16859 Views
  • 1 replies
  • 0 likes
  • Family Hulu
    Family Plan
    Hulu
    Hulu Family
    Premium
    Switch
  • 16859 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country with payement information does not work. UK to Luxembourg

I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement information to a Luxembourgish card by clicking on the "Cha...

  • Casual Listener
  • I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement inform...
  • raulitomoneta
  • Casual Listener
  • 1704 Views
  • 6 replies
  • 1 likes
  • country
    Family Plan
    Luxemboug
    Payement
    uk
  • 1704 Views
  • 6 replies
  • 1 likes

Google home promo says I am not qualified

PlanFamily PremiumCanada DeviceTried on my Microsoft PC and my MacBookOperating System(iOS 10/Windows 10) I have had premium for a while (outside of the free promo period). I attempted to get the Google Home, I was put on the waitlist. I received the...

  • Casual Listener
  • Plan Family Premium Canada   Device Tried on my Microsoft PC and my MacBook Operating System (iOS 10/Windows 10)   I have had premium for a while (outside of the free promo period)...
  • Billy-J
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Google Home
    promo
  • 428 Views
  • 1 replies
  • 0 likes

Cannot access family plan invites/menu

PlanPremium Family Plan CountryCADevice(Samsung Galaxy Operating System(Android Oreo) My Question or IssueCannot access my family plan menu to add or manage. Says i have a family plan subscription yet still cannot access. Its frustrating. How can i g...

  • Casual Listener
  •   Plan Premium Family Plan  Country CA Device (Samsung Galaxy 😎 Operating System (Android Oreo)   My Question or Issue Cannot access my family plan menu to add or mana...
  • OneByBoo
  • Roadie
  • 371 Views
  • 3 replies
  • 0 likes
  • Family Plan
  • 371 Views
  • 3 replies
  • 0 likes

Solved!! Member of Family Account to Owner of a new Family Account?

PlanPremiumCountry Germany My Question I am about to quit my current family and start a new one. Therefore I want to quit the current subscription as a member of a family account and create a new family account to become its owner and be able to invi...

  • Visitor
  • Plan Premium Country  Germany       My Question  I am about to quit my current family and start a new one. Therefore I want to quit the current subscription as a...
  • Maxim
  • Spotify Star
  • 764 Views
  • 3 replies
  • 0 likes
  • Account
    Family Plan
  • 764 Views
  • 3 replies
  • 0 likes

Switching to Family Plan

I'm currently on the premium plan and want to switch to the family plan. However, I just paid for this month's premium plan on the 25. Will I just pay the difference between the two plans or do I have to pay the full $14.99 and not receive a partial ...

  • Newbie
  •   I'm currently on the premium plan and want to switch to the family plan. However, I just paid for this month's premium plan on the 25. Will I just pay the difference between the two plans or ...
  • OneByBoo
  • Roadie
  • 383 Views
  • 1 replies
  • 1 likes
  • Family Plan
    Premium
  • 383 Views
  • 1 replies
  • 1 likes

Payment failure [3 cards tried]

PlanPremium Family (now free 'cause canceled)CountryLithuaniaDeviceDesktopOperating SystemWin10 My Question or IssueMaking it short as it didn't save\post my previous post - Using the family plan for 6 people- Was paying within last year with the sam...

  • Casual Listener
  • Plan Premium Family (now free 'cause canceled) Country Lithuania Device Desktop Operating System Win10   My Question or Issue Making it short as it didn't save\post my previous post &...
  • Billy-J
  • Spotify Star
  • 748 Views
  • 7 replies
  • 1 likes
  • Family Plan
    Payment Problems
    Premium
  • 748 Views
  • 7 replies
  • 1 likes

Family plan in Egypt

Plan PremiumCountry EgyptDevice(iPhone XS)Operating System(iOS 12) My Question or Issue Hello,After the amaing news of spotify being available in Egypt, I cannot change my premium account to family plan so that my family can get benefited from the di...

  • Newbie
  • Plan    Premium Country  Egypt Device (iPhone XS) Operating System (iOS 12)   My Question or Issue  Hello, After the amaing news of spotify being available in Egyp...
  • Maxim
  • Spotify Star
  • 781 Views
  • 1 replies
  • 5 likes
  • Family Plan
  • 781 Views
  • 1 replies
  • 5 likes

My family members have a free trail but i want to add them to a family plan. How does that affect pa

My family members have a free trail but I want to add them to a family plan (as my free trail is about to end). How does that affect payments etc?Been round the houses to try and get an answer to this, why not have a customer service tab or something...

  • Casual Listener
  • My family members have a free trail but I want to add them to a family plan (as my free trail is about to end). How does that affect payments etc? Been round the houses to try and get an answer to t...
  • Loxer
  • Community Legend
  • 613 Views
  • 5 replies
  • 0 likes
  • Family Plan
    Free Trails
  • 613 Views
  • 5 replies
  • 0 likes

Superuser Contribution Would it be switched to family plan from redeem code premium?

PlanPremiumCountry USDevice(iPhone 6s, Macbook Pro late 2016) My Question or IssueI'm currently using a redeemed premium account on US spotify. Would I be able to switch to a family plan for a few months with my family as the plan owner and then swit...

  • Newbie
  • Plan Premium Country  US Device (iPhone 6s, Macbook Pro late 2016)     My Question or Issue I'm currently using a redeemed premium account on US spotify. Would I be able to sw...
  • SergioDavid
  • Roadie
  • 343 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Premium
    redeem
    Subscription
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Annual Premium Already Paid For, Wanting To Go To Family Plan

I paid for my annual Premium account a couple months ago. I'm now thinking about getting the family plan.A couple questions associated with this.1) Can I pay the difference in one lump sum (like the Annual Premium account)?2) If that's not an option ...

  • Casual Listener
  • I paid for my annual Premium account a couple months ago.  I'm now thinking about getting the family plan. A couple questions associated with this. 1) Can I pay the difference in one lump su...
  • Noah
  • Spotify Star
  • 1471 Views
  • 5 replies
  • 0 likes
  • Family Plan
    Payments
    premium plan
  • 1471 Views
  • 5 replies
  • 0 likes

Superuser Contribution Countries with family plan

I recently moved from the US to Spain, however, I started a family plan with PayPal linked to the united states and my son has his account set to Spain and he can't change it and now he isn't able to join my family plan. HELP!!

  • Newbie
  • I recently moved from the US to Spain, however, I started a family plan with PayPal linked to the united states and my son has his account set to Spain and he can't change it and now he isn't&nb...
  • Alfredo
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • Family Plan
    US
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked off family sharing

I just moved and got on my sister-in-law's family account but when asked to confirm the Postal code I wasn't sure of it and google maps gave me an incorrect postal code and it kicked me off of the family plan, is there any way I can get back onto the...

  • Casual Listener
  • I just moved and got on my sister-in-law's family account but when asked to confirm the Postal code I wasn't sure of it and google maps gave me an incorrect postal code and it kicked me off of the fa...
  • KaitlynG
  • Casual Listener
  • 516 Views
  • 2 replies
  • 0 likes
  • Family Plan
    Help
  • 516 Views
  • 2 replies
  • 0 likes

Superuser Contribution Yearly Premium cancel/change to Family Plan

I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I just spent.

  • Newbie
  • I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I jus...
  • Aimee_T
  • Roadie
  • 545 Views
  • 1 replies
  • 0 likes
  • Family Plan
    year
  • 545 Views
  • 1 replies
  • 0 likes

Need a response - Family Premium problem

I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...

  • Casual Listener
  • I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still show...
  • JamesHelps
  • Roadie
  • 381 Views
  • 1 replies
  • 0 likes
  • contact
    Family Plan
    Help
    Premium
    response needed
    Subscription
  • 381 Views
  • 1 replies
  • 0 likes