Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
After almost 2 years as a premium user, I am leaving. I came here fed up with Google Play Music thinking that Spotify would be the superior service. Boy, was I wrong.In no particular order, these are the issues that I have been suffering for 2 years,...
Regular
...re the issues that I have been suffering for 2 years, and most of them are much older really. 1. Spotify pauses randomly on Chromecast 2. Can't delete a song from a playlist from the "N...
mandiblephone
Regular
1549 Views
4 replies
1 likes
PlanIt was Premium, but should have Duo CountryIndia DeviceBrowserOperating SystemWindows My Question or IssueI just saw an option to upgrade to a duo plan and basically opted for it for a 6 month period (It did not let me upgrade to a one year plan)...
Casual Listener
Plan It was Premium, but should have Duo Country India Device Browser Operating System Windows My Question or Issue I just saw an option to upgrade to a duo plan and ba...
Eni
Moderator
2005 Views
5 replies
0 likes
So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...
Casual Listener
...latform you have, the LEAST you could do is fix some of the issues plaguing your forums for over 5 years at this point. But yeah, great move (during covid and unprecedented unemployment of all t...
Mihail
Spotify Legend
838 Views
1 replies
1 likes
PlanFree/Premium (Supposed to be Premium Family)CountryTurkeyDevice3-4 different devicesMy Question or IssueI have paid for my monthly subscription. But spotify keeps warning me that I have not yet paid for it. I got in touch with Inınal through a ph...
Casual Listener
Plan Free/Premium (Supposed to be Premium Family) Country Turkey Device 3-4 different devices My Question or Issue I have paid for my monthly subscription. But spotify keeps warning me that I ...
OneByBoo
Roadie
2928 Views
3 replies
0 likes