Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88716 Views
- 54 replies
- 5 likes
- 88716 Views
- 54 replies
- 5 likes
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11047 Views
- 24 replies
- 2 likes
- 11047 Views
- 24 replies
- 2 likes
Adverts on Premium - Popups
Hi, I'm getting pop-up ads on Spotify. It happens on Android, Windows and iPhone.Check the attached screenshot. I cannot find an option to opt out of this advertising. Please fix Thanks
- Hi, I'm getting pop-up ads on Spotify. It happens on Android, Windows and iPhone. Check the attached screenshot. I cannot find an option to opt out of this advertising. Please fix ...
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- Newbie
- 1412 Views
- 5 replies
- 4 likes
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advertsPopupsSpotify Premium
- 1412 Views
- 5 replies
- 4 likes
Premium Subscription Not Working
I have encountered a strange problem. I was recently offered a promotion of buying 1 month of premium and receiving 2 months free, so I went for it. When I log into my account on my app or on the web player, I still get ads, and it clearly treats me ...
- I have encountered a strange problem. I was recently offered a promotion of buying 1 month of premium and receiving 2 months free, so I went for it. When I log into my account on my app or on the web...
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- Casual Listener
- 465 Views
- 2 replies
- 0 likes
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Account DetailsSpotify PremiumSpotify Premium doesn't workSubscription
- 465 Views
- 2 replies
- 0 likes
Superuser Contribution 2 accounts mistake
PlanPremium/FamilyFrance My Question or IssueHi ! Some months ago I created a profil and started the free trial for Spotify Premium (solo). For some reasons, I created a new profile some weeks later (that I currently use everyday), and I did not come...
- Plan Premium/Family France My Question or Issue Hi ! Some months ago I created a profil and started the free trial for Spotify Premium (solo). For some reasons, I create...
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- Spotify Legend
- 1945 Views
- 4 replies
- 1 likes
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2 accountsaccounts mistakeSpotify familySpotify Premium
- 1945 Views
- 4 replies
- 1 likes
Superuser Contribution Make Premium Ad-free Again
Spotify Premium (even when It is only the "student" subscription) should be adfree. The chatbot from the "help" section told me it was just ads by the podcasters themselves..honey no.thats not the truth. I get ads placed there by spotify.I think you ...
- Spotify Premium (even when It is only the "student" subscription) should be adfree. The chatbot from the "help" section told me it was just ads by the podcasters themselves..honey no. thats not the ...
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- Music Fan
- 1173 Views
- 2 replies
- 1 likes
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Spotify PremiumSpotify Premium Student
- 1173 Views
- 2 replies
- 1 likes
Superuser Contribution Can't order a subscription
Yesterday I was trying to register into the 2 free months of premium membership for new members, but for some reason every time I try to insert my card info I get the message of "Something going wrong". When I try by just inserting the info on Spotif...
- Yesterday I was trying to register into the 2 free months of premium membership for new members, but for some reason every time I try to insert my card info I get the message of "Something going wron...
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- Spotify Legend
- 534 Views
- 3 replies
- 0 likes
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Spotify PremiumSpotify premium problem
- 534 Views
- 3 replies
- 0 likes
Can only choose Spotify Duo but I don't want that
I have Spotify premium, have had it for over a year I think. Now I changed my bank account and wanted to wait for the end of the month to then change the information. But now I can only choose the subscription to Spotify Premium Duo, but I want the o...
- I have Spotify premium, have had it for over a year I think. Now I changed my bank account and wanted to wait for the end of the month to then change the information. But now I can only choose the su...
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- Spotify Star
- 2002 Views
- 1 replies
- 0 likes
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Spotify GermanySpotify PremiumSpotify Premium duo
- 2002 Views
- 1 replies
- 0 likes
Superuser Contribution Student Subscription Ending
Plan Free/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, my student subscription is ending next month. However, I'd like to continue to bund...
- Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
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- Moderator
- 1074 Views
- 3 replies
- 0 likes
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HuluSpotify PremiumSpotify Premium Student
- 1074 Views
- 3 replies
- 0 likes
Unable to pay
PlanFree/Premium (Student)CountryPolandDeviceIphone 11Operating SystemiOS 13.3 My Question or IssueSo my Spotify membership just ended (through my telephone company) and I have been trying to get a new membership the whole day today. I'm a student, s...
- Plan Free/Premium (Student) Country Poland Device Iphone 11 Operating System iOS 13.3 My Question or Issue So my Spotify membership just ended (through my telephone company) and I ha...
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- Roadie
- 683 Views
- 5 replies
- 0 likes
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PaymentSpotify Premium
- 683 Views
- 5 replies
- 0 likes
Hulu Premium with Spotify not working
PlanPremiumCountryUnited StatesDeviceFire TV, Galaxy 10+Operating SystemFire TV, Android My Question or IssueI updated my Paypal payment details for Spotify and then I can't log in to Hulu. When I try to reset my Hulu password, the email link to rese...
- Plan Premium Country United States Device Fire TV, Galaxy 10+ Operating System Fire TV, Android My Question or Issue I updated my Paypal payment details for Spotify and then I ...
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- Spotify Star
- 544 Views
- 1 replies
- 0 likes
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HuluSpotify Premium
- 544 Views
- 1 replies
- 0 likes
Superuser Contribution Hulu and Showtime with Student Premium not allowing activation
PlanStudent PremiumCountry Device(iPhone 11, Macbook Pro late 2016)Operating System(iOS 11, OS X El Capitan) My Question or IssueI have had a Spotify Premium for Students for the last 3.5 years. A week or so ago I was randomly force logged out of my ...
- Plan Student Premium Country Device (iPhone 11, Macbook Pro late 2016) Operating System (iOS 11, OS X El Capitan) My Question or Issue I have had a Spotify Premium for S...
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- Spotify Legend
- 908 Views
- 1 replies
- 0 likes
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ActivationHulu Activationspotify for studentsSpotify PremiumSpotify Premium StudentSubscription
- 908 Views
- 1 replies
- 0 likes
Solved!! Songs are not available for Indian premium subscription
PlanPremiumCountryINDIADeviceAll devicesOperating SystemAll platforms My Question or IssueI have a premium plan subscription and not able to see some songs that are available in the American premium edition of Spotify. Example The box by Roddy Ricch ...
- Plan Premium Country INDIA Device All devices Operating System All platforms My Question or Issue I have a premium plan subscription and not able to see some songs that are available...
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- Community Legend
- 2065 Views
- 1 replies
- 0 likes
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Spotify Premium
- 2065 Views
- 1 replies
- 0 likes
Cancel Spotify Premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Casual Listener
- 728 Views
- 2 replies
- 0 likes
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Spotify PremiumSpotify Premium crashSpotify Premium Student
- 728 Views
- 2 replies
- 0 likes
Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.
PlanPremium for studentsCountryBelgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in m...
- Plan Premium for students Country Belgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatical...
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- Roadie
- 1429 Views
- 3 replies
- 0 likes
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creditCardpaypalSpotify Premium
- 1429 Views
- 3 replies
- 0 likes
Spotify Double Charge
Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my Premium to Spotify/Hulu combo, for 12.99. I was charged for BOTH th...
- Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my P...
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- Roadie
- 1260 Views
- 1 replies
- 0 likes
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Double ChargeRefund subscriptionSpotify Premium
- 1260 Views
- 1 replies
- 0 likes
Solved!! 3 months Premium trial doesn't work for me
PlanFree/PremiumCountryGermany My Question or IssueHey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparently already used a test version of Spotify Premium which isn't true. I've al...
- Plan Free/Premium Country Germany My Question or Issue Hey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparen...
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- Regular
- 2017 Views
- 2 replies
- 0 likes
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3 months trial3monthsfor99cents99 centsSpotify Premium
- 2017 Views
- 2 replies
- 0 likes
Spotify Premium for student with Hulu
I know that I’m supposed to have Hulu with my Spotify premium account for students, but I’m not sure how to log in to the hulu account. Help?
- I know that I’m supposed to have Hulu with my Spotify premium account for students, but I’m not sure how to log in to the hulu account. Help?
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- Community Legend
- 352 Views
- 1 replies
- 0 likes
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Premium for StudentsSpotify PremiumStudent premium help
- 352 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Using Spotify Premium in Germany and Switzerland?
Hi there, I will do an internship in Switzerland for 6 months. Currently, I am using Spotify Premium in Germany. I know that Spotify is also available in Switzerland, but it is more expensive there. Do you know how I can "transfer" my german spotify ...
- Hi there, I will do an internship in Switzerland for 6 months. Currently, I am using Spotify Premium in Germany. I know that Spotify is also available in Switzerland, but it is more expensive ...
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- Roadie
- 1562 Views
- 3 replies
- 0 likes
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Spotify PremiumSwitzerland
- 1562 Views
- 3 replies
- 0 likes
Playstation Premium subscription and Spotify Premium subscription
Hello, I just used the 10% off through the Playstation Store for Spotify Premium. I had an ongoing Premium subscription. Both got taken off the same account for april. How can I fix this and get my overpaid money back?
- Hello, I just used the 10% off through the Playstation Store for Spotify Premium. I had an ongoing Premium subscription. Both got taken off the same account for april. How can I fix...
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- Regular
- 770 Views
- 3 replies
- 0 likes
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playstation plusSpotify Premium
- 770 Views
- 3 replies
- 0 likes
Superuser Contribution Cancel Paid subscription via Rogers
Hi there, I am a Rogers Employee and am trying to cancel Spotify billed via Rogers for one of our customers so that he can purchase the Premium Family Plan via Spotify. When walking the customer through paid subscription with Spotify he is getting a ...
- Hi there, I am a Rogers Employee and am trying to cancel Spotify billed via Rogers for one of our customers so that he can purchase the Premium Family Plan via Spotify. When walking the cust...
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- Roadie
- 936 Views
- 1 replies
- 0 likes
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Spotify Premium
- 936 Views
- 1 replies
- 0 likes
Spotify Premium Charge
Hi, I subscribed to 3 months premium for only 9php as the promo says, but it charged me php129.00. Is there anyone with the same problem?
- Hi, I subscribed to 3 months premium for only 9php as the promo says, but it charged me php129.00. Is there anyone with the same problem?
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- 214 Views
- 0 replies
- 0 likes
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Spotify Premium
- 214 Views
- 0 replies
- 0 likes