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Topics with Label: Family Plan Issue

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5110 Views
  • 23 replies
  • 2 likes
  • 5110 Views
  • 23 replies
  • 2 likes

Superuser Contribution I have a Spotify student plan and i bought family plan but now but still i have student plan...

PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...

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  • Casual Listener
  • Plan Student Premium Country India   Operating System Windows 10   My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...
  • js6065
  • Casual Listener
  • 383 Views
  • 4 replies
  • 0 likes
  • Family Plan Issue
    Student Plan cancel
  • 383 Views
  • 4 replies
  • 0 likes

Inappropriate payments

Good evening so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify free (email receipt is attached below. Since then I have been...

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  • Casual Listener
  • Good evening  so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify fre...
  • Billy-J
  • Spotify Star
  • 819 Views
  • 3 replies
  • 0 likes
  • Family Plan Issue
    payment issues
    Payment Problems
    spotify free
  • 819 Views
  • 3 replies
  • 0 likes

Family subscription suddenly cancel, can't rejoin family subscription

PlanFamily subscription Country Malaysia DeviceMacbookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've recently joined my friend's Family plan but after a month it was suddenly canceled iy revert to free account. I've...

  • Newbie
  • Plan Family subscription  Country  Malaysia  Device Macbook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I've recently join...
  • Mantisentil
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Family Plan Issue
  • 296 Views
  • 1 replies
  • 0 likes

Can't rejoin Family Subscription

PlanFamily Subscription CountryDenmark My Question or Issue I've been kicked off the family subscription, because I failed to verify my adress within 7 days. I did not see the mail in my mailbox, until today my Premium was revoked. Now with a new inv...

  • Casual Listener
  • Plan Family Subscription   Country Denmark     My Question or Issue  I've been kicked off the family subscription, because I failed to verify my adress within 7 days....
  • Perovic
  • Casual Listener
  • 885 Views
  • 4 replies
  • 0 likes
  • Family Plan Issue
  • 885 Views
  • 4 replies
  • 0 likes

Family plan redemption issue

PlanPremiumCountry CanadaDeviceMultiple devicesOperating SystemMultiple OSsMy Question or Issue I have given this company several months to resolve my issue of not being able to add my son to my family plan. Communicated multiple times here and via T...

  • Visitor
  • Plan Premium Country  Canada Device Multiple devices Operating System Multiple OSs My Question or Issue  I have given this company several months to resolve my issue of not being a...
  • Billy-J
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Family Plan Issue
    Premium
  • 306 Views
  • 1 replies
  • 0 likes