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Topics with Label: Family Plan Issue

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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

70623 Views

19 replies

94 likes

  • 70623 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

134416 Views

69 replies

10 likes

Premium for Family
  • 134416 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

73167 Views

89 replies

4 likes

  • 73167 Views
  • 89 replies
  • 4 likes

Superuser Contribution I have a Spotify student plan and i bought family plan but now but still i have student plan...

PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...

Casual Listener

Plan Student Premium Country India   Operating System Windows 10   My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...

js6065

Casual Listener

881 Views

4 replies

0 likes

Family Plan Issue
Student Plan cancel
  • 881 Views
  • 4 replies
  • 0 likes

Inappropriate payments

Good evening so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify free (email receipt is attached below. Since then I have been...

Casual Listener

Good evening  so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify fre...

Billy-J

Spotify Star

1415 Views

3 replies

0 likes

Family Plan Issue
payment issues
Payment Problems
spotify free
  • 1415 Views
  • 3 replies
  • 0 likes

Family subscription suddenly cancel, can't rejoin family subscription

PlanFamily subscription Country Malaysia DeviceMacbookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've recently joined my friend's Family plan but after a month it was suddenly canceled iy revert to free account. I've...

Newbie

Plan Family subscription  Country  Malaysia  Device Macbook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I've recently join...

Mantisentil

Community Legend

433 Views

1 replies

0 likes

Family Plan Issue
  • 433 Views
  • 1 replies
  • 0 likes

Can't rejoin Family Subscription

PlanFamily Subscription CountryDenmark My Question or Issue I've been kicked off the family subscription, because I failed to verify my adress within 7 days. I did not see the mail in my mailbox, until today my Premium was revoked. Now with a new inv...

Casual Listener

Plan Family Subscription   Country Denmark     My Question or Issue  I've been kicked off the family subscription, because I failed to verify my adress within 7 days....

Perovic

Casual Listener

1133 Views

4 replies

0 likes

Family Plan Issue
  • 1133 Views
  • 4 replies
  • 0 likes

Family plan redemption issue

PlanPremiumCountry CanadaDeviceMultiple devicesOperating SystemMultiple OSsMy Question or Issue I have given this company several months to resolve my issue of not being able to add my son to my family plan. Communicated multiple times here and via T...

Visitor

Plan Premium Country  Canada Device Multiple devices Operating System Multiple OSs My Question or Issue  I have given this company several months to resolve my issue of not being a...

Billy-J

Spotify Star

440 Views

1 replies

0 likes

Family Plan Issue
Premium
  • 440 Views
  • 1 replies
  • 0 likes