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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61447 Views
  • 25 replies
  • 5 likes
  • 61447 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36663 Views
  • 19 replies
  • 2 likes
  • 36663 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27978 Views
  • 16 replies
  • 3 likes
  • 27978 Views
  • 16 replies
  • 3 likes

Cobro adelantado

Mi plan es Spotify premium, soy de México, tengo un Motorola g7 power con Android pie (9).Mi problem es que se me cobró 12 días después de haber hecho el pago, pague el día 30 de junio y se me cobró el día 12 de julio

  • Visitor
  • Mi plan es Spotify premium, soy de México, tengo un Motorola g7 power con Android pie (9). Mi problem es que se me cobró 12 días después de haber hecho el pago, pague el día 30 de junio y se me cobr...
  • Luan
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Adelantado de cobro
  • 199 Views
  • 1 replies
  • 0 likes