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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76413 Views
  • 27 replies
  • 5 likes
  • 76413 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43410 Views
  • 19 replies
  • 2 likes
  • 43410 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31449 Views
  • 17 replies
  • 3 likes
  • 31449 Views
  • 17 replies
  • 3 likes

Offline songs disappear if not connected to internet on the first of the month?

Not sure if anyone has had this issue...but I'm in the military and go out on a ship for a long time. Last time I downloaded a bunch of offline songs, CRITICAL to remaining sane while on the ocean for a while. But on the first of the month (like May ...

  • Newbie
  • Not sure if anyone has had this issue...but I'm in the military and go out on a ship for a long time. Last time I downloaded a bunch of offline songs, CRITICAL to remaining sane while on the ocean fo...
  • Maxim
  • Spotify Star
  • 438 Views
  • 1 replies
  • 0 likes
  • dissappear
    offline
    Offline Content
    Premium
  • 438 Views
  • 1 replies
  • 0 likes