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Topics with Label: GoogleHome

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

126241 Views

69 replies

9 likes

Premium for Family
  • 126241 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

52480 Views

87 replies

4 likes

  • 52480 Views
  • 87 replies
  • 4 likes

Looks like you're not eliabgble for this offer- But I am? Why is it showing I'm not? (Google Mini)

Plan PremiumCountryUK It tells me I'm not eligible for the offer, I've never gotten the mini before, I'm on premium, and I pay direct to Spotify.Why am I not eligible? My Question or Issue

Visitor

Plan  Premium Country UK   It tells me I'm not eligible for the offer, I've never gotten the mini before, I'm on premium, and I pay direct to Spotify. Why am I not eligible?   ...

Billy-J

Spotify Star

365 Views

1 replies

0 likes

GoogleHome
Premium
  • 365 Views
  • 1 replies
  • 0 likes

Google Home Discount is supposed to be applied, but isn't

PlanPremiumCountryUnited States It says the discount for the Google Home Mini will be applied at checkout, but it isn't. Is there any way to fix this issue or would I need a new code? Note: I have never used the code before and this is my first time ...

Casual Listener

  Plan Premium Country United States   It says the discount for the Google Home Mini will be applied at checkout, but it isn't. Is there any way to fix this issue or would I need a ne...

Billy-J

Spotify Star

1265 Views

5 replies

1 likes

GoogleHome
  • 1265 Views
  • 5 replies
  • 1 likes