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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76416 Views
  • 27 replies
  • 5 likes
  • 76416 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43412 Views
  • 19 replies
  • 2 likes
  • 43412 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31457 Views
  • 17 replies
  • 3 likes
  • 31457 Views
  • 17 replies
  • 3 likes

Looks like you're not eliabgble for this offer- But I am? Why is it showing I'm not? (Google Mini)

Plan PremiumCountryUK It tells me I'm not eligible for the offer, I've never gotten the mini before, I'm on premium, and I pay direct to Spotify.Why am I not eligible? My Question or Issue

  • Visitor
  • Plan  Premium Country UK   It tells me I'm not eligible for the offer, I've never gotten the mini before, I'm on premium, and I pay direct to Spotify. Why am I not eligible?   ...
  • Billy-J
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • GoogleHome
    Premium
  • 219 Views
  • 1 replies
  • 0 likes

Google Home Discount is supposed to be applied, but isn't

PlanPremiumCountryUnited States It says the discount for the Google Home Mini will be applied at checkout, but it isn't. Is there any way to fix this issue or would I need a new code? Note: I have never used the code before and this is my first time ...

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  • Casual Listener
  •   Plan Premium Country United States   It says the discount for the Google Home Mini will be applied at checkout, but it isn't. Is there any way to fix this issue or would I need a ne...
  • Billy-J
  • Spotify Star
  • 806 Views
  • 5 replies
  • 1 likes
  • GoogleHome
  • 806 Views
  • 5 replies
  • 1 likes