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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

71147 Views

19 replies

94 likes

  • 71147 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

134896 Views

69 replies

10 likes

Premium for Family
  • 134896 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

73918 Views

89 replies

4 likes

  • 73918 Views
  • 89 replies
  • 4 likes

Switching from Student Premium and regular Premium to Family Premium

PlanStudent PremiumCountryUSDeviceiphone 11 Pro My Question or IssueHi! I have a Student Premium account and my brother has a regular premium account! I want to switch to a Family Premium account and was wondering the best way to do that! Do I invite...

Casual Listener

...ork? Would we not be billed for the upgrade until after the current billing cycle is over for our respective accounts?   Thank you in advance 🙂 

Billy-J

Spotify Star

1026 Views

1 replies

0 likes

Accounts
Family spotify
Premium
Student
student premium
Switch
  • 1026 Views
  • 1 replies
  • 0 likes

Cargo por cambio de método de pago.

Hola. Verán, tengo un problema, hace 1 semana cambie mi metodo de pago de mi cuenta de Spotify, se me advirtió que se haría una aprobación, no un cobro, desde que hice eso, sigo esperando a que me devuelvan el dinero .¿Hay un periodo de tiempo predet...

Casual Listener

Hola.  Verán, tengo un problema, hace 1 semana cambie mi metodo de pago de mi cuenta de Spotify, se me advirtió que se haría una aprobación, no un cobro, desde que hice eso, sigo esperando...

Karensgi22

Music Fan

1091 Views

1 replies

2 likes

Accounts
Payment
Payment Problems
  • 1091 Views
  • 1 replies
  • 2 likes

Superuser Contribution Suscripción de dos meses gratis perdida

PlanFree/PremiumCountryColombiaDeviceXiaomi redmi note 4Operating SystemAndroid 8.1 My Question or Issue Hola, me registre en la promoción de dos meses gratis de la página, funciono bien unos 2 días y ahora en mi cuenta aparece que no tengo premium y...

Newbie

Plan Free/Premium Country Colombia Device Xiaomi redmi note 4 Operating System Android 8.1   My Question or Issue  Hola, me registre en la promoción de dos meses gratis de la pági...

Peter

Spotify Legend

1056 Views

1 replies

0 likes

Accounts
cuenta
Premium help
Suscripción
  • 1056 Views
  • 1 replies
  • 0 likes

60-day Trial for $0.99 ad played, but only 30-day free comes up

Canada My Question or Issue An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I saw that others had this problem and were given the 60-day option. If the propot...

Newbie

Canada     My Question or Issue  An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I ...

Billy-J

Spotify Star

538 Views

1 replies

0 likes

Accounts
Subscriptions
  • 538 Views
  • 1 replies
  • 0 likes

Free account but being charged

Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and August and also this month. I don't think I was charge...

Casual Listener

Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and A...

551 Views

0 replies

0 likes

Accounts
  • 551 Views
  • 0 replies
  • 0 likes

HELP!!! Being charged twice a month (2 different prices)!!!

Hi! I'm currently being charged twice a month and yet I only have 1 Spotify account. I just realized this error this morning when I received a notification about my student account and hulu. I've gone through the steps that were suggested to see if I...

Newbie

Hi! I'm currently being charged twice a month and yet I only have 1 Spotify account. I just realized this error this morning when I received a notification about my student account and hulu. &nbs...

KatesHere

Community Legend

731 Views

1 replies

0 likes

Accounts
  • 731 Views
  • 1 replies
  • 0 likes