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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

69078 Views

31 replies

2 likes

Account
  • 69078 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

154603 Views

69 replies

10 likes

Premium for Family
  • 154603 Views
  • 69 replies
  • 10 likes

Switching from Student Premium and regular Premium to Family Premium

PlanStudent PremiumCountryUSDeviceiphone 11 Pro My Question or IssueHi! I have a Student Premium account and my brother has a regular premium account! I want to switch to a Family Premium account and was wondering the best way to do that! Do I invite...

Casual Listener

...ork? Would we not be billed for the upgrade until after the current billing cycle is over for our respective accounts?   Thank you in advance 🙂 

Billy-J

Spotify Star

1095 Views

1 replies

0 likes

Accounts
Family spotify
Premium
Student
student premium
Switch
  • 1095 Views
  • 1 replies
  • 0 likes

Cargo por cambio de método de pago.

Hola. Verán, tengo un problema, hace 1 semana cambie mi metodo de pago de mi cuenta de Spotify, se me advirtió que se haría una aprobación, no un cobro, desde que hice eso, sigo esperando a que me devuelvan el dinero .¿Hay un periodo de tiempo predet...

Casual Listener

Hola.  Verán, tengo un problema, hace 1 semana cambie mi metodo de pago de mi cuenta de Spotify, se me advirtió que se haría una aprobación, no un cobro, desde que hice eso, sigo esperando...

Karensgi22

Music Fan

1333 Views

1 replies

2 likes

Accounts
Payment
Payment Problems
  • 1333 Views
  • 1 replies
  • 2 likes

Superuser Contribution Suscripción de dos meses gratis perdida

PlanFree/PremiumCountryColombiaDeviceXiaomi redmi note 4Operating SystemAndroid 8.1 My Question or Issue Hola, me registre en la promoción de dos meses gratis de la página, funciono bien unos 2 días y ahora en mi cuenta aparece que no tengo premium y...

Newbie

Plan Free/Premium Country Colombia Device Xiaomi redmi note 4 Operating System Android 8.1   My Question or Issue  Hola, me registre en la promoción de dos meses gratis de la pági...

Peter

Spotify Legend

1110 Views

1 replies

0 likes

Accounts
cuenta
Premium help
Suscripción
  • 1110 Views
  • 1 replies
  • 0 likes

60-day Trial for $0.99 ad played, but only 30-day free comes up

Canada My Question or Issue An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I saw that others had this problem and were given the 60-day option. If the propot...

Newbie

Canada     My Question or Issue  An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I ...

Billy-J

Spotify Star

586 Views

1 replies

0 likes

Accounts
Subscriptions
  • 586 Views
  • 1 replies
  • 0 likes

Free account but being charged

Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and August and also this month. I don't think I was charge...

Casual Listener

Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and A...

574 Views

0 replies

0 likes

Accounts
  • 574 Views
  • 0 replies
  • 0 likes

HELP!!! Being charged twice a month (2 different prices)!!!

Hi! I'm currently being charged twice a month and yet I only have 1 Spotify account. I just realized this error this morning when I received a notification about my student account and hulu. I've gone through the steps that were suggested to see if I...

Newbie

Hi! I'm currently being charged twice a month and yet I only have 1 Spotify account. I just realized this error this morning when I received a notification about my student account and hulu. &nbs...

KatesHere

Community Legend

787 Views

1 replies

0 likes

Accounts
  • 787 Views
  • 1 replies
  • 0 likes