Help Wizard

Step 1

NEXT STEP

Topics with Label: Accounts

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6649 Views
  • 23 replies
  • 2 likes
  • 6649 Views
  • 23 replies
  • 2 likes

Switching from Student Premium and regular Premium to Family Premium

PlanStudent PremiumCountryUSDeviceiphone 11 Pro My Question or IssueHi! I have a Student Premium account and my brother has a regular premium account! I want to switch to a Family Premium account and was wondering the best way to do that! Do I invite...

  • Casual Listener
  • ...ork? Would we not be billed for the upgrade until after the current billing cycle is over for our respective accounts?   Thank you in advance 🙂 
  • Billy-J
  • Spotify Star
  • 718 Views
  • 1 replies
  • 0 likes
  • Accounts
    Family spotify
    Premium
    Student
    student premium
    Switch
  • 718 Views
  • 1 replies
  • 0 likes

Cargo por cambio de método de pago.

Hola. Verán, tengo un problema, hace 1 semana cambie mi metodo de pago de mi cuenta de Spotify, se me advirtió que se haría una aprobación, no un cobro, desde que hice eso, sigo esperando a que me devuelvan el dinero .¿Hay un periodo de tiempo predet...

  • Casual Listener
  • Hola.  Verán, tengo un problema, hace 1 semana cambie mi metodo de pago de mi cuenta de Spotify, se me advirtió que se haría una aprobación, no un cobro, desde que hice eso, sigo esperando...
  • Karensgi22
  • Music Fan
  • 549 Views
  • 1 replies
  • 2 likes
  • Accounts
    Payment
    Payment Problems
  • 549 Views
  • 1 replies
  • 2 likes

Superuser Contribution Suscripción de dos meses gratis perdida

PlanFree/PremiumCountryColombiaDeviceXiaomi redmi note 4Operating SystemAndroid 8.1 My Question or Issue Hola, me registre en la promoción de dos meses gratis de la página, funciono bien unos 2 días y ahora en mi cuenta aparece que no tengo premium y...

  • Newbie
  • Plan Free/Premium Country Colombia Device Xiaomi redmi note 4 Operating System Android 8.1   My Question or Issue  Hola, me registre en la promoción de dos meses gratis de la pági...
  • Peter
  • Spotify Legend
  • 855 Views
  • 1 replies
  • 0 likes
  • Accounts
    cuenta
    Premium help
    Suscripción
  • 855 Views
  • 1 replies
  • 0 likes

60-day Trial for $0.99 ad played, but only 30-day free comes up

Canada My Question or Issue An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I saw that others had this problem and were given the 60-day option. If the propot...

  • Newbie
  • Canada     My Question or Issue  An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I ...
  • Billy-J
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Accounts
    Subscriptions
  • 373 Views
  • 1 replies
  • 0 likes

Free account but being charged

Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and August and also this month. I don't think I was charge...

  • Casual Listener
  • Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and A...
  • 414 Views
  • 0 replies
  • 0 likes
  • Accounts
  • 414 Views
  • 0 replies
  • 0 likes

HELP!!! Being charged twice a month (2 different prices)!!!

Hi! I'm currently being charged twice a month and yet I only have 1 Spotify account. I just realized this error this morning when I received a notification about my student account and hulu. I've gone through the steps that were suggested to see if I...

  • Newbie
  • Hi! I'm currently being charged twice a month and yet I only have 1 Spotify account. I just realized this error this morning when I received a notification about my student account and hulu. &nbs...
  • KatesHere
  • Community Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • Accounts
  • 593 Views
  • 1 replies
  • 0 likes